[Hiring] Strategic Account Executive @Hanover Research

Role Description

Do you thrive on building long-term, strategic partnerships and leveraging market research to drive impactful business decisions? If so, Hanover Research wants to hear from you! We're seeking a highly motivated and results-oriented Strategic Account Executive to join our growing team. This role requires a proactive, thoughtful, and resilient approach to generating new business via cross-sell and upsell to expand our relationships with key existing accounts. If you have a passion for building connections and translating client needs into effective research-driven solutions, this role may be for you.

You will report directly to the VP of Client Services and play a key role in expanding relationships within our current accounts. Your ability to uncover new opportunities, engage in net-new contacts, and lead the full sales cycle to close will fuel long-term growth and client success.

Responsibilities

• Generate new business via cross-sell and upsell — identify, qualify, and close new opportunities within existing accounts
• Prospect and engage net-new contacts and decision-makers inside client organizations, including those unfamiliar with Hanover
• Lead the full sales cycle for new opportunities (outreach, discovery, solution design, proposal, negotiation, and close)
• Develop deep understanding of client priorities and industry trends to identify high-impact growth opportunities
• Design research-driven solutions that address client challenges and support strategic objectives
• Collaborate cross-functionally with Content and Account Management teams to develop creative ways to expand relationships within key accounts
• Develop and execute strategic account plans that drive revenue, strengthen partnerships, and improve retention
• Provide consultative insights that position Hanover as a trusted advisor and thought leader
• Consistently demonstrate executive presence, sales acumen, and strategic thinking to influence client decisions

Qualifications

• Minimum 10-15+ years of experience in B2B sales or account management, preferably within the market research industry
• Bachelor’s degree in business, social sciences, education, communications, political science, economics, psychology, public policy or similar is highly preferred
• Experience leading the full sales cycle, including closing deals with new contacts inside complex client organizations
• Proven track record of building strong, long-term client relationships and exceeding sales targets
• Demonstrated ability to manage a busy pipeline and meeting calendar and prioritize effectively
• Deep understanding of market research methodologies and how they translate into actionable insights for clients
• Excellent communication, presentation, and negotiation skills
• Strong analytical and problem-solving abilities
• Excellent oral and written communication skills
• Well-developed ability to ask probing questions and match solutions to institutional challenges
• Strong skills in Microsoft Office Suite (Word, Excel, PowerPoint) and Salesforce
• Ability to travel up to 50% of the time across the year
• Location: Remote option available, Eastern or Midwest region preferred
• Will need to work Eastern Standard Time zone hours

Benefits

• Competitive base salary and uncapped commission earning potential exceeding $235K+
• Award-winning training program on markets, research methodologies, and sales skills
• Top performers will be eligible for an annual sales incentive trip
• Starting at 18+ days Paid Time Off
• 14 paid holidays including Martin Luther King Jr. Day, Juneteenth, and Indigenous People’s Day, and personal holidays
• Comprehensive health, vision, and dental benefits package
• 401(K) employer matching program
• Health and wellness packages with discounts to local gym
• All travel expenses will be covered