[Hiring] Strategic Account Executive @ABC Legal Services

Role Description

The Strategic Account Executive is responsible for building and maintaining strong relationships with key clients, driving revenue growth, and developing long-term strategic partnerships. This role requires a deep understanding of customer needs, market trends, and the ability to align company offerings with client goals. The ideal candidate will possess strong sales expertise, negotiation skills, and a strategic mindset to expand business opportunities.

Key Responsibilities

• Develop and execute account strategies to drive revenue and customer satisfaction.
• Maintain and grow relationships with key stakeholders, decision-makers, and executives within client organizations.
• Identify upselling and cross-selling opportunities to expand existing accounts.
• Meet and exceed sales quotas and business growth objectives.
• Analyze market trends, customer needs, and competitor activities to refine sales strategies.
• Work closely with marketing, product, and customer success teams to develop tailored solutions for clients.
• Conduct business reviews with clients to ensure alignment with their long-term goals.
• Ensure favorable terms for both the company and clients while maintaining long-term partnerships.
• Serve as the primary point of contact for strategic accounts, ensuring seamless communication.

Qualifications

• Proficiency in Skye
• Strong communication skills, both written and verbal
• Ability to build and maintain relationships with a variety of stakeholders (customers, courts, attorneys, sheriffs, etc.)
• Comfortable handling a high volume of phone communication
• Strong organizational skills with the ability to manage multiple priorities
• Ability to analyze data and apply insights to customer-focused strategies
• Proficiency in Microsoft Word and Excel
• Experience with tools such as Metabase, Jira, or AI platforms is a plus, but not required
• 2+ years of experience in Account Management or a related role

Benefits

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance
• Starting Pay: $60,000 - $75,000 depending on various factors which include, but are not limited to location, education, skills, experience and performance.