[Hiring] Strategic Account Executive @Alight Solutions

Role Description

We are now hiring ambitious, motivated Strategic Account Executives to work virtually (work from home). This position will be located in Ohio (US) - Virtual.

The Strategic Account Executive must be strategic, proactive, agile, creative, and confident in order to foster executive relationships at the C-Suite and Head of Shared Services level. They are responsible for revenue retention, growth, renewal motions, and client satisfaction for their assigned (1-6) accounts.

• Cultivates relationships within accounts to identify opportunities to enhance client product engagement.
• Generates demand within accounts for bundled solutions that demonstrate our “One Alight” advantage.
• Works with assigned Solution Architects who are product experts and pre-sales support.
• Responsible for retaining and growing revenue across their portfolio of clients by developing deep and broad relationships.

Responsibilities

• Domain expertise: Background in either Benefits or Leaves; becomes a generalist in the entire Alight portfolio.
• Collaborates with Solutions Architects and other Subject Matter Experts to share market insights.
• Client Retention and Growth:
  • Retains clients, maintains sustainable relationships, and understands all competitors.
  • Generates client demand for Alight product solutions and expansion of Alight services.
  • Builds the overall commercial strategy and develops overall Alight narrative.
  • Drives renewals and executes end-to-end expansion within customer base.
  • Pursues and develops new opportunities and expansion opportunities at named accounts.
  • Creates overall client plan that includes account mapping and renewals.
  • Leverages strategic customer relationships to deliver growth across multiple relationships.
  • Proactively communicates successes, opportunities, and account direction to internal leadership.
  • Leads high-level discussions at the corporate level of their Accounts.
  • Develops expansion scope of solution set and brings in other resources.
  • Collaborates with internal resources to plan account level pricing strategy.
  • Demonstrates strong upselling aptitude to secure product adoption.
  • Ensures client satisfaction and continuously monitors ongoing client satisfaction.
  • Provides timely and accurate revenue forecasts and reports.
• Client Relationship Management:
  • Serves as a strategic partner/trusted advisor, understanding client needs.
  • Develops full understanding of Alight's product suite and value proposition.
  • Prioritizes client engagement with an emphasis on maximizing revenue growth.
  • Deploys sound bid management and optimization strategies across client portfolio.
  • Develops collaborative relationships with internal commercial and operational teams.
  • Ensures client satisfaction and continuously monitors ongoing client satisfaction.

Qualifications

• 10+ years professional Sales/Account Management experience or 10+ years in either Benefits or Leaves experience.
• Excels in strategic sales methodology, forecasting accuracy, process, and client management leadership.
• Exceptional presentation skills at the C-Suite level.
• Proven Strategic Thought Leader.
• Consultative strategic seller that can demonstrate value.
• Highly analytical approach to defining client outcomes and articulating value.
• Ability to use facts and data to tell a story that leads to revenue growth and retention.
• Ability to inspire the team and excite the organization to rally behind the strategy.
• Maintains strong content knowledge across the entire Alight portfolio.
• Proven ability of working under pressure with resilience and tenacity.
• Proven ability to be a proactive leader.
• Proven ability to create energy and focus in a highly matrixed team.

Travel Expectation

• 25-50% (sometimes on short notice) to support meetings with clients.

Application and Interview

• By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check.
• Alight requires all virtual interviews to be conducted on video.

Our Commitment to Inclusion

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported.

Equal Opportunity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on legally protected characteristics.

Salary Pay Range

• Minimum: 185,000.00 USD
• Maximum: 200,000.00 USD