Role Description
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Primary Duties and Responsibilities:
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Leads the client facing relationship with all levels of pharmacy and supply chain, including various levels of contacts leveraging active listening and advanced probing skills.
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Promotes the use of and consultatively sells distribution and other solutions to expand business with existing customers in the health systems business segment within a specific geographic area, along with working to identify and bring on new business to expand overall Cencora business.
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Demonstrates a deep understanding of the client’s needs during conversations with economic influencers, pharmacy, supply chain and the C-Suite.
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Complete ownership of the renewal, new business and RFP process, to include identifying strategic priorities of customer, developing the proposal, pricing and negotiating the deal to completion.
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Ensures that all proposals offer strategic opportunities for both the client and ABC, while mitigating margin erosion to support plan.
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Organizes and ensures Quarterly client business reviews that align to and address strategic priorities of client and ABC.
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Increases AB’s Distribution business (revenue and profit) via account penetration and “stickiness” through development of productive business relationships.
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Develop and maintain territory and account plans that align with revenue, profitability and sales goals.
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Develops and delivers tailored, professional, and impactful presentations to existing customers utilizing the consultative selling approach.
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Accountable for revenue and profitability objectives in specific assigned accounts.
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Engages and works collaboratively with internal resources during sales process to execute sales expansion and maintenance strategies.
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Identifies potential new customers within territory and works directly with subject matter experts during the sales process.
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Continually maintains and inputs account activity/results information and tracks interactions in Sales Force, Altify and other appropriate sales/customer relationship management tools.
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Effectively and efficiently manages the assigned territory with a regular call cycle.
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Must be willing to travel as required (including overnight travel) within the assigned customer base and geographic territory.
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Performs related duties as assigned.
Qualifications
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Ability to communicate effectively, both orally and in writing.
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Excellent integration, implementation and management skills.
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Excellent interpersonal skills.
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Working knowledge of computers necessary to operate effectively with company systems and programs.
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Excellent customer service skills to address potential issues through channels such as Customer Care.
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Excellent follow-up skills to ensure practical follow-through.
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Strong presentation skills.
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Strong time management skills; ability to schedule customer appointments and calls in advance.
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Advanced understanding of financial concepts relevant to maximizing sales profit.
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Ability to work well on an independent basis with strong organizational skills; self-starter.
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Willingness to travel and attend client meetings, trade shows, and ABC meetings/trainings.
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Advanced working knowledge of suite of ABC programs and solutions.
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Strong organizational skills; attention to detail.
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Ability to build strong in-person customer relationships.
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Good decision-making skills.
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Advanced knowledge of the Hospital Systems market.
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Strong consultative selling skills and sales analytical skills.
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Demonstrates initiative in their own professional development and business curiosity.
Benefits
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Compensation, benefits, and resources that enable a highly inclusive culture.
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Traditional offerings like medical, dental, and vision care.
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Comprehensive suite of benefits focusing on physical, emotional, financial, and social wellness.
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Support for working families, including backup dependent care, adoption assistance, and infertility coverage.
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Behavioral health solutions, paid parental leave, and paid caregiver leave.
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Variety of training programs, professional development resources, and mentorship opportunities.
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements.