Role Description
As a Specialty Account Representative, you must have a strong clinical mind for the hematology/oncology market, complex account management, the ability to develop strategic account relationships to influence thought leaders and have a solid business understanding of the hematology/oncology practices at various sites of care, including community oncology and IDNs/health systems.
Job Responsibilities:
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Territory Sales Objectives:
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Meet or exceeds all territory sales objectives.
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Achieve territory sales objectives through successful, compliant stakeholder meetings by preparing and completing territory business plans, implementing marketing strategies, and utilizing approved resources with various key stakeholders and decision-makers.
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Maintain and expand customer base by building and maintaining rapport with key customers and identifying new customer opportunities across various customer segments.
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Implement national and regional initiatives.
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Territory Management & Development:
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Effectively apply the Pharmacosmos selling process that is tailored to meet various customer needs across multiple products and brand strategies.
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Exercise sound judgement, demonstrate self-awareness and make appropriate decisions.
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Receptive to coaching and willingness to apply feedback for ongoing development.
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Disease State and Product Knowledge:
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High level of proficiency in current product, market and disease state and deep understanding of complex customer types and product portfolio including competing products that can impact the market.
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Executing effective account management process:
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Apply an in-depth knowledge of accounts and leverage acquired knowledge to expand business opportunities.
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Identify an effective account targeting approach for performance success by utilizing knowledge of buy and bill, GPO contracting, and overall distribution channel dynamics for territory goal attainment.
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Business Acumen:
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Demonstrate the ability to acquire and analyze divergent information/data and recognize trends, identify information acquired to make informed decisions and ask the right questions.
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Prioritization/Planning/Execution:
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Systematically evaluate business opportunities that is in line with corporate objectives and brand strategies.
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Implement a business planning measurement approach that targets those accounts with the greatest potential for producing positive business results.
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Teamwork/Collaboration:
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Collaborate within and across functional areas, use cooperative and collaborative communication and execution with internal partners including but not limited to: Marketing, Training, Market Access, Strategy and Operations, and Medical Affairs.
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Leadership:
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Demonstrate leadership by taking initiative on projects, participating during regional and national meetings, leading conferences and being involved in task force initiatives.
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Professional Development:
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Proactively seek out ways to improve performance, taking ownership of development and working with Regional Sales Director to develop a career plan.
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Display a high level of emotional intelligence to move business forward with both internal and external stakeholders.
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Other duties as assigned.
Policies, Procedures & Compliance:
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Stay current and in compliance with all Corporate Policies as well as mandated government Regulations.
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Stay current with and adhere to all policies and procedures as outlined in the employee handbook.
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Stay current and within compliance of all Expense Policies.
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Strictly adhere to administrative requirements as directed by Regional Sales Director and Pharmacosmos Therapeutics.
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Other duties as assigned.
Qualifications
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BS/BA degree required.
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Minimum 6 years of current pharmaceutical sales experience.
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Minimum 3 years of specialty pharmaceutical experience.
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Buy-and-bill AND HEM/ONC experience preferred.
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Demonstrated knowledge and understanding of account-based selling and experience selling an infusion (buy and bill) product and general knowledge of and understanding of reimbursement.
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Proven sales success in Hematology/Oncology and hospital accounts or various sites of care in the preferred territory.
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Demonstrated ability to develop and expand relationships with various key stakeholders across complex accounts.
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Strong analytical and business acumen.
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Product launch experience preferred.
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Documented track record of meeting/exceeding sales objectives.
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Ability to meet requirement for up to 30% overnight travel.
Competencies
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Customer-oriented: Respond to consumer needs and wants through planned, personalized communication to influence purchase decisions and ensure satisfaction.
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Leadership: Operate with high integrity in all matters with a proven ability to motivate teams and individuals; ability to build consensus and lead cross-functionally.
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Negotiation: Confer with others to reach resolution; explore alternatives and positions to reach outcomes that gain support and acceptance of all parties.
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Drive: Produce consistent, high quality and quantity outputs and meaningful results that contribute to the agency mission and strategic goal on time.
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Problem Solve: Determine what is wrong in complex situations by identifying root causes and working with others to permanently fix problems with win/win solutions.
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Collaboration: Work toward common goals by supporting, encouraging, and sharing information with both internal and external colleagues.
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Communication: Speak, write, listen, and present information in a logical and professional manner as required for the appropriate target audience; develop and deliver presentations and lead meetings.
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Emotional Intelligence: Work to create a highly effective environment that allows for solutions to be identified for both internal and external cross-functional partnerships that ultimately moves the business forward.
Attitude and Demeanor
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Proud Pharmacosmos ambassador.
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Strong personal leadership.
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Inspire cross-functional transparency and collaboration.
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Customer-centric βcan-doβ attitude and goal focused.
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Ambitious, independent, analytical, collaborative, loyal, organized.
Flexibility
The duties and responsibilities of all roles at Pharmacosmos can evolve over time. Reasonable flexibility is a key part of any job at Pharmacosmos. Significant variations in duties and responsibilities should be discussed between the Specialty Account Representative and Regional Sales Director.
Additional Information
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Requires discretion with confidential data.
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Travelling β approximately 25-30% of the time.
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All job requirements listed indicate the minimum level of knowledge, skills and/or experience necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
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Employees will be required to perform any other job-related duties as requested by their supervisor, subject to reasonable accommodation.