[Hiring] Specialized Services Business Development Manager @Keywords Studios

Role Description

As a Specialized Services Business Development Manager, you’ll be instrumental in expanding Keywords Studios’ Player Engagement Services. You will focus on driving adoption of Trust & Safety, Monetization, and VIP Concierge services, while building strong relationships with global game publishers and developers.

• Join a global team and play a key role in developing go-to-market strategies.
• Identify and close strategic deals.
• Respond to customer RFIs/RFPs.
• Drive cross-Keywords business opportunities using data and real-world insights.
• Leverage your industry network to create new opportunities and support growth across multiple divisions.

If you’re passionate about player communities, business development, and delivering commercial outcomes, this is a role where you can make a real impact.

Qualifications

• 5–7 years of business development experience in Trust & Safety, Monetization, or VIP Concierge services within the video game industry.
• Proven experience engaging with game publishers at executive levels (CxO, Studio Head, SVP, VP).
• Track record negotiating and executing complex deals in excess of $5M.
• Strong critical thinking, commercial creativity, and process-driven execution.
• Data-driven mentality and ability to work through ambiguity.
• High attention to detail and ability to perform under pressure and deadlines.
• Excellent written and verbal communication skills.
• Self-motivated and able to thrive in a remote working environment.
• Willingness to travel as required.

Requirements

• Develop and execute GTM strategies to drive adoption of new product features.
• Build and execute strategic deals and partnerships to accelerate Specialized Services adoption and revenue growth.
• Represent the Player Engagement team as the primary point of contact for cross Keywords Studios business opportunities.
• Receive & respond to customer RFI/RFPs.
• Use existing networks within the games industry to open doors and create new opportunities.
• Provide weekly, monthly, and quarterly business reviews on the cross-KWS opportunity pipeline and progress.
• Work closely with internal teams to drive alignment on business objectives and client initiatives.
• Present proposals, negotiate deals, and communicate complex commercial opportunities effectively.
• Promote a culture of accountability, collaboration, and customer obsession.

Benefits

• Keywords Studios is dedicated to following a well-established Equal Opportunities Policy.
• We endeavor to create a workplace which provides equal opportunities for all employees and potential employees.

Company Description

At Keywords Studios, we turn our passion for games, technology, and interactive storytelling into world-class support for the creators who shape the industry. Since 1998, we’ve grown into a global network of 70+ studios, partnering with the biggest names in gaming across every stage of development — from early concept to launch and live operations.

Our goal is simple: to be the go-to global platform for technical and creative services in the video games industry. We help teams stay agile, scale quickly, and focus on building unforgettable player experiences.