[Hiring] Solutions Engineer @Nooks

Role Description

Nooks is the Agent Workspace for Sales — where reps and AI agents don't just execute tasks, they decide next moves, with intelligence that compounds over time. We're growing fast (4x YoY since Series B), our customers spend 4+ hours a day inside Nooks, and the SE function is one of the highest-leverage bets in the business: SE-supported deals close at nearly 6x the rate of unsupported ones.

This role is not a demo jockey. You are the AE's partner in the trenches — owning the technical win, shaping trial strategy, and sitting at the intersection of sales, product, and customer. You'll inherit a function that's already outperforming its targets and help raise the bar further. If you're a seller who thinks like an engineer — or an engineer who's found their competitive edge in the deal — this is built for you.

What You'll Do

• Own the full technical sales lifecycle across a portfolio of concurrent deals — from discovery to demo, from kickoff through close — with a clear mandate to drive each to a decision.
• Run discovery that gets underneath feature requests to uncover real business pain, then build a technical narrative that ties directly to executive-level outcomes.
• Serve as the primary technical point of contact for prospects during the trial: managing health scores, flagging risks early, and executing intervention plays before they become deal threats.
• Partner closely with AEs on deal strategy — not just answering technical questions but shaping how and when we bring Nooks to the table.
• Feed a direct line between the field and product, translating patterns across your trial portfolio into actionable signal for the roadmap.
• Contribute to the SE playbook — identifying process bottlenecks, building automation where it creates leverage, and helping codify what "great" looks like for the team.

Qualifications

• Prior experience in a quota-carrying or technical sales role (AE, SE, or hybrid) with ownership of the pre-sale cycle — not just post-sale implementation.
• A sales-first instinct: you treat trials like pipeline, obsess over win rates, and know how to build urgency without manufactured pressure.
• The ability to command a room of senior stakeholders — CRO, CTO, VP of Sales — and run a business review without an AE as a safety net.
• Enough technical curiosity to figure it out — you don't need to write the API call today, but you need the logical instinct to understand how systems connect and the drive to fill gaps independently.
• Strong discovery orientation: you ask "why is that a requirement?" before you answer it, and you build a POV before you prescribe a solution.
• A bias toward action — you iterate toward great rather than waiting for perfect, and you're comfortable owning ambiguous, undocumented, broken work.
• Familiarity with enterprise sales methodology (MEDDIC/MEDDPICC or equivalent) is a strong plus.

Equal Employment Opportunity Statement

Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.