[Hiring] SMB Account Executive @GitHub, Inc.

Role Description

GitHub is growing its Account Management team and we're seeking experienced professionals to elevate our sales efforts. As an SMB Senior Account Executive, you will develop and execute account plans to meet revenue targets and customer needs and build key business relationships through consultative engagement. The ideal candidate will greatly contribute to the execution of impactful sales strategies, learn from industry-leading practices, and contribute to shaping the approaches of our sales operations in a rapidly evolving market.

• Manage and execute sales plans using established methodologies to meet GitHub's targets and customer needs, while prioritizing actions based on customer needs, sales importance, and growth opportunities.
• Build and maintain relationships with executives and decision-makers at high levels within customer organizations through consultative engagement, establishing trust and credibility.
• Orchestrate extended virtual teams and key stakeholders to engage decision-makers, leveraging best-in-class sales and communication strategies to meet customer needs and drive deal closure.
• Seek and analyze customer feedback to identify drivers of satisfaction or dissatisfaction and use insights to improve customer experience and drive business transformation.
• Build and maintain a network of internal and external partners to drive opportunities, influence impact, and develop shared business and technology transformation plans.
• Collaborate with team members to prospect, build, and maintain a sales pipeline, ensuring pipeline hygiene and moving opportunities through various stages to closure.
• Develop and present value-proposition presentations and business plans that align GitHub's offerings with customer business objectives, creating mutually beneficial solutions.
• Analyze the SMB market landscape to understand industry trends, competitive landscape, and emerging customer needs, using this information to inform sales strategies and identify new business opportunities.
• Design and implement scalable sales processes that can efficiently handle a high volume of accounts, ensuring consistent engagement and follow-up with Small/Medium Business clients to maximize revenue potential.

Qualifications

• 2+ years' experience in technology-related sales or a related field, OR bachelor's degree in Business, Technology, Liberal Arts, or related field, AND 2+ years' experience in technology-related sales or a related field, OR master's degree in Business Administration AND 1+ year(s) experience in technology-related sales or a related field, OR equivalent experience.
• Native-level Japanese and Conversational English speaking abilities.

Requirements

• 5+ years' experience in technology-related sales or a related field.
• Deep understanding of the software development platform industry and the ability to leverage this knowledge to inform sales strategies and customer engagements.
• Proficiency in advanced sales methodologies such as MEDDPICC, Challenger Sale, or Value Framework, with demonstrated success in applying these techniques to drive sales growth.
• Ability to create accurate sales forecasting and pipeline management, ensuring a clear view of future revenue and enabling proactive decision making.

Benefits

• Competitive pay.
• Generous learning and growth opportunities.
• Excellent benefits to support you, wherever you are.

Company Description

GitHub is the world’s leading AI-powered developer platform with 150 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.

Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms.

Join us, and let’s change the world, together.