[Hiring] Senior Technical Sales Consultant @Medable

Role Description

• Management of internal demo systems, including users, access, content, updates, testing, etc.
• Primary liaison between technical/product teams and Solution Consulting teams for coordination of releases, bug tracking and management, etc.
• Maintain a strong working knowledge of the clinical trial process, all applicable regulations, and Medable’s technology and solutions.
• Manage all technical aspects of RFx responses.
• Review clinical trial protocols to understand the trial, its requirements, and workflows.
• Partner with Solution Consulting team to understand customer requirements and plan, prepare, and execute powerful presentations that demonstrate Medable’s value proposition.
• Help transition all applicable information discovered in the sales process to the customer success team.
• Communicate client needs to the R&D teams for future product enhancements.
• Participate in trade show presentations.
• Maintain standard & custom demonstration environments.
• Keep CRM up to date with all relevant information.
• Keep up to date on all Learning assignments from LMS.
• Document and help maintain training material for future Solution Consultants.
• Work cross-functionally with Sales, Strategy, Marketing, and Product Management teams.
• Define best-practices and related processes for the team, including demo flows, environment management, and other activities.
• Other duties as assigned.

Qualifications

• 8+ years of experience in Technical Sales Consulting, clinical trial, healthcare software, or eCOA sales and/or technical product configuration or a combination of education and experience.
• Experience working with customers, ideally in a pre or post-sales support role.
• Experience in eCOA, clinical trial, or healthcare software industry.
• Experience of working on life science or healthcare applications, ideally in a commercial or industrial setting.
• Familiarity with biomedical information resources (e.g. ClinicalTrials.gov, PubMed).
• Exposure to formal sales methodologies.
• Experience in a cloud-based computing environment.

Requirements

• Excellent verbal, written communication, and presentation skills.
• Self-motivation, demonstrating an ability to assume responsibility and work autonomously in a professional manner.
• Technical background and experience with configuring software solutions.
• Ability to listen actively and think logically, strategically, and tactically to solve complex problems.
• Excellent organizational skills and a keen eye for detail.
• Ability to work in a high-stress sales environment and multitask.
• Ability to use and understand the terminology in the digital clinical trial market.
• Demonstrated success in selling cloud-based solutions to Life Sciences organizations.
• Experience with defining and implementing presales best practices and processes.
• A flexible schedule to accommodate multiple time zones when needed.
• Team-first mentality.

Education, Certifications, Licenses

• Bachelor’s degree in life science, biomedical, or a related field.
• Master’s degree in life science, biomedical, or a related field (preferred).

Travel Requirements

• As Required.
• Ability to travel for internal & customer meetings, industry conferences, etc.

Benefits

• Flexible Work: Remote from the start, we believe in a flexible employee experience.
• Compensation: Competitive base salaries, annual performance-based bonus, stock options for employees, aligning personal achievements to Medable's success.
• Health and Wellness: Comprehensive medical, dental, and vision insurance coverage, Carrot Fertility Program, Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA), wellness program (Mental, Physical and Financial).
• Recognition: Peer-to-peer recognition program, celebrating achievements and milestones.
• Community Involvement: Volunteer time off to support causes you care about.