[Hiring] Senior Technical Alliance Manager @Hyland

Role Description

Hyland is seeking a Senior Technical Alliance Manager to serve as the authoritative technical voice of our AWS partnership and the architect of Hyland’s multi-ISV cloud solution strategy. This is a senior technical leadership position for someone with deep first-hand knowledge of the AWS ecosystem who can identify where Hyland’s content and process automation capabilities intersect with AWS services and adjacent ISV capabilities to create differentiated co-sellable solutions.

The Senior TAM will direct technical collaborations between Hyland and AWS — from joint architecture design through funded POC execution to Marketplace delivery — and will serve as the internal authority on which AWS capabilities and partner integrations belong in Hyland’s forward-looking platform strategy. This individual must be equally fluent in technical architecture and executive business narrative capable of representing Hyland in AWS executive briefings, industry reference architecture conversations, and co-build planning sessions at the highest levels of the partnership.

Qualifications

• 10 - 12 years in technical alliances, cloud architecture, or solution engineering within an enterprise ISV or SaaS organization
• Deep hands-on knowledge of the AWS service portfolio across compute, storage, AI/ML, data integration, and security services
• AWS Solutions Architect Professional required; additional specialty certifications (Machine Learning, Security, Database) strongly preferred
• Demonstrated ability to architect multi-ISV solution plays that layer complementary partner capabilities (e.g. Snowflake, Salesforce, MongoDB, Workday) onto AWS infrastructure alongside Hyland solutions
• Track record of directing technical collaborations with hyperscaler partner teams — including joint architecture design, funded POC execution, and Marketplace listing delivery
• Expert-level familiarity with AWS Partner Network programs: ISV Accelerate, Foundational Technical Review (FTR), Well-Architected Review, Competency program, and AWS Marketplace listing and pricing models
• Proven ability to lead without direct authority — directing cross-functional technical initiatives across product, engineering, pre-sales, and external AWS stakeholders toward defined outcomes
• Executive-level written and verbal communication; able to distill complex architectural concepts into business-impact narratives for C-suite and AWS leadership audiences

Requirements

• Solution Play Architecture: Identify design and validate integration and solution plays that combine Hyland capabilities with AWS-native services and complementary ISV technologies.
• Technical Collaboration Direction: Lead and direct the execution of joint technical initiatives between Hyland and AWS.
• Platform Alignment and Roadmap Influence: Serve as the connective tissue between AWS’s evolving service roadmap and Hyland’s product strategy.
• Solution Architecture and Integration Design: Map Hyland’s content services, intelligent automation, and AI capabilities against the full AWS service portfolio.
• Technical Collaboration Leadership: Direct the technical workstreams of Hyland’s AWS co-build initiatives.
• AWS Competency and Program Strategy: Own Hyland’s AWS Competency attainment strategy.
• Internal Technical Enablement and CPO Advisory: Provide quarterly briefings to Hyland Product Management Leadership.
• Field Engagement and Customer Technical Support: Engage directly in strategic co-sell opportunities.

Benefits

• Competitive salary and performance-based bonuses
• Comprehensive health, dental, and vision insurance
• 401(k) plan with company match
• Flexible work hours and remote work options
• Professional development opportunities