[Hiring] Senior Solutions Engineer @Truemed

Role Description

We are hiring a Senior Solutions Engineer to serve as the technical liaison in our sales process — from the first pre-sales call through partner launch.

You will be embedded in the sales cycle as the technical expert — joining pre-sales calls, scoping integrations, running technical discovery, and staying with the deal all the way through to a successful partner launch. You'll work closely with Sales, Partnerships, Customer Success, Product, and Engineering.

This role is the connective tissue between Sales and successful customer launches — and a key driver of Truemed's ability to close and onboard partners at scale.

You are the bridge between a prospect's technical team and Truemed's product — making integration feel simple, predictable, and low-risk. When a deal has a technical question, you answer it. When a partner is ready to build, you guide them. When they're ready to go live, you make sure it happens cleanly.

This role reports to the Director of Solutions Engineering and sits at the center of Truemed's GTM organization. You will partner closely with Revenue Ops, Product, and Engineering teams to ensure customers and partners have a best-in-class technical buying and integration experience.

Truemed integrations span payment processors (Stripe, Adyen), ecommerce platforms (Shopify), and custom API-based implementations. You will be the technical expert prospects and partners turn to throughout this process — from first demo to final QA before go-live.

If you love being the technical expert in a room full of sales conversations, and you get satisfaction from seeing a partner go live on something you helped design and scope — this role is for you.

Qualifications

• 5+ years in Solutions Engineering, Sales Engineering, Solutions Architecture, Partner Engineering, Technical Account Management, or related customer-facing technical roles
• Demonstrated experience owning the technical sales process — from pre-sales discovery and demos through integration scoping and partner launch
• Strong technical fluency with APIs, webhooks, JSON, system integrations, and data flows
• Experience supporting complex integrations across payments, ecommerce, or platform infrastructure
• Proven track record of improving technical win rates, shortening time-to-launch, or reducing post-sales integration issues
• Experience working cross-functionally with Sales, Partnerships, Product, Engineering, and Customer Success
• Strong executive communication skills with the ability to translate technical complexity into clear business recommendations
• Experience creating pre-sales collateral and integration documentation — proposals, architecture diagrams, integration guides, technical FAQs
• Strong operational instincts around forecasting, pipeline inspection, and identifying deal risk early

Requirements

• Own the technical relationship from first pre-sales call through partner go-live, serving as the primary technical point of contact for prospects and partners throughout the sales cycle
• Lead technical discovery calls with prospects — understanding their existing stack, integration requirements, and technical constraints to design the right solution
• Run product demos and technical presentations tailored to each prospect's use case, clearly articulating how Truemed's integration works and why it's the right fit
• Serve as the technical voice in the room during sales cycles — handling objections, answering security and compliance questions, and de-risking deals before they stall
• Scope and document integration plans for each new partner — producing clear, actionable technical specs that set the implementation team up for a fast, clean launch
• Drive launch readiness — coordinating with partners, internal Engineering, and Customer Success to confirm technical milestones are met before go-live
• Identify and flag integration risks early in the sales cycle so deals close with a clear, realistic implementation plan — not surprises post-signature
• Partner closely with Account Executives throughout the sales cycle — aligning on deal strategy, prepping for technical calls, and ensuring the right technical narrative is in front of each prospect
• Continuously improve the pre-sales-to-launch process — identifying bottlenecks, building templates, and creating repeatable patterns that speed up time-to-live
• Own the pre-sales-to-launch handoff — creating documentation, briefing the implementation team, and ensuring nothing falls through the cracks between deal close and go-live
• Build and maintain reusable integration playbooks, demo environments, and pre-sales assets that make it faster to move deals from technical discovery to signed contract
• Act as the go-to technical resource for Sales and Partnerships — so they can always put a confident technical expert in front of a prospect or partner
• Feed insights from the sales cycle back to Product and Engineering — surfacing recurring integration friction, feature gaps, and partner needs that inform the roadmap

Benefits

• Comp and equity in the top decile for Series A startups
• Comprehensive medical, dental, and vision insurance with employer sponsored HSA contributions
• 401(k)
• Unlimited PTO
• Based in San Francisco, Los Angeles, or Austin
• Coworking stipend
• L&D Stipend
• 2x/year company offsites and 2x/year team offsite