[Hiring] Senior Solutions Engineer @vCluster Labs

Role Description

As a Senior Solutions Engineer at vCluster, you aren't just giving product demos; you are the technical architect of our enterprise customers' success. Sitting at the high-stakes intersection of Sales and Engineering, you will be a key contributor to our market dominance by leading the "Technical Win" for our most complex, multi-stakeholder deals as we define the Kubernetes virtualization category.

Your Role and Impact:

• Complex Opportunity Leadership:
  • Own the technical strategy for large-scale enterprise engagements.
  • Partner with Account Executives to navigate highly regulated industries.
  • Develop tailored narratives that solve deep-seated compliance, security, and operational concerns.
• Business Value Engineering:
  • Move beyond features to build formal Business Value Assessments (BVAs).
  • Connect vCluster’s unique capabilities to quantifiable outcomes—linking infrastructure consolidation to actual cost savings, risk reduction, and developer velocity.
• AI Literacy & Augmentation:
  • Integrate AI-native workflows to automate discovery documentation.
  • Brainstorm complex multi-tenant architecture diagrams.
  • Accelerate GTM delivery using LLMs to analyze customer requirements and extract high-value technical insights.
• Mentorship & Process Contribution:
  • Act as a force multiplier for the SE organization.
  • Coach Associate and Intermediate SEs.
  • Identify gaps in our qualification frameworks (e.g., MEDDPICC).
  • Design the PoV templates that scale our effectiveness.
• The Voice of the Customer:
  • Represent field observations directly to Product and Engineering.
  • Influence the product roadmap by translating enterprise customer pain into high-fidelity technical requirements.

Qualifications

• At least 6 years of experience in a pre-sales or solutions engineering role.
• Track record of positioning complex infrastructure or platform solutions to enterprise-level buyers.
• At least 3 years of hands-on experience within the Kubernetes ecosystem.
• Understanding of control planes, namespaces, and cluster API.
• Open-minded professional willing to abandon legacy "spray-and-pray" demo tactics.
• Ability to anticipate market trends (like AI/ML GPU virtualization).
• Identify complex entry points within the Fortune 2000.

Requirements

• A CKA or CKAD certification.
• Active participation in the CNCF community or open-source ecosystem.
• Deep experience navigating the technical hurdles of Financial Services, Healthcare, or Public Sector environments.
• Thrive in environments that reject "manual" sales methods.

Benefits

• Competitive Salary: Competitive compensation package, including equity.
• Platinum-Level Insurance: Health, dental, vision, and life insurance, including plans for you and eligible dependents (benefits vary depending on country).
• Flexible Working Schedule: Results matter more than clocking in and out at the same time every day.
• Workplace Flexibility: Adjust the work environment as needed.

Company Description

We are a venture-backed tech startup striving to be the leading force in enabling platform engineers. We raised +$30M from top-tier VCs such as Khosla Ventures and are in a hyper-growth phase looking for motivated people to complement our team. Our headquarters are in San Francisco (Salesforce Tower), but our team is distributed around the globe and we have a remote-first work culture.

We're the company behind vCluster, an open-source technology for virtualizing Kubernetes (+10k GitHub stars). Open source is part of our DNA. The adoption of our commercial product based on vCluster has grown extremely fast (multi-million dollar revenue) and our customer base includes some of the biggest companies in the world, including 6 Global Fortune 500 companies as well as some of the fastest-growing tech unicorns.