[Hiring] Senior Sales Operations & Compensation Manager @Wrapbook

Role Description

We are looking for a Senior Sales Operations & Compensation Manager to serve as the embedded operational partner to our Sales organization. Reporting to the Head of Revenue Operations, you'll own the Salesforce data layer, forecasting cadences, compensation administration, and deal desk processes that power Wrapbook's go-to-market engine across SMB, Mid-Market, and Enterprise segments. This is a high-autonomy role where your work directly impacts revenue predictability — you'll be the person Sales leadership leans on to turn data into accountability, process into pipeline, and comp plans into performance.

What You'll Do

• Salesforce Data Ownership & Hygiene
  • Own the Salesforce data layer for Sales: object model accuracy, field definitions, pipeline data integrity, and hygiene processes.
  • Build and maintain SFDC reports for Sales — pipeline views, stage conversion, rep activity, attainment.
  • Define and enforce data entry standards across the Sales org.
  • Partner with the GTM Systems Architect on SFDC configuration changes.
  • Serve as the Sales-side data partner to the GTM Insights & Analytics Manager.
• Forecasting & Pipeline Cadences
  • Own the Sales forecast process operationally.
  • Prepare pipeline review materials for Sales leadership discussion.
  • Proactively flag forecast risks and data quality issues.
  • Partner with the GTM Insights & Analytics Manager on forecast accuracy improvement.
  • Support GTM MBR and QBR cadences with consistent reporting inputs.
• Sales Compensation Design & Administration
  • Own end-to-end compensation administration for the Sales organization.
  • Partner with the Head of Revenue Operations and Finance for annual comp plan design.
  • Maintain the compensation administration platform as the system of record.
  • Manage the full comp calendar.
  • Administer SPIFs and accelerators; track performance and report outcomes.
  • Build and maintain comp infrastructure that scales with headcount growth.
• Sales Process & Deal Desk Operations
  • Own the documentation and operationalization of Sales processes.
  • Partner with Sales leadership and Enablement to drive process adoption.
  • Own the deal desk process for standard and non-standard pricing.
  • Identify process gaps and prioritize improvements.
  • Optimize the Marketing → Sales → Implementation → Customer Success handoff.
• Operating Cadences & GTM Rhythm
  • Own the weekly pipeline and forecast review end-to-end.
  • Track open headcount and hiring progress across the Sales org.
  • Partner with Sales leadership on bookings planning.
  • Support segment performance reviews by preparing SFDC-sourced operational inputs.

Qualifications

• 5–8 years in Sales Operations, Revenue Operations, or Business Operations in a B2B SaaS environment.
• Deep Salesforce ownership experience.
• Direct experience owning sales compensation administration.
• Proven ability to own a forecasting cadence.
• Comfortable building and maintaining SFDC reports and dashboards.
• High ownership orientation.
• Strong cross-functional communicator.
• Comfortable in a fast-moving, build-mode environment.

Requirements

• Advanced Salesforce experience.
• Salesforce Administrator Certification (Plat-Admn-201) — strongly preferred.
• Familiarity with how SFDC data is modeled in Snowflake/dbt.
• Comfort working across adjacent tools.
• Familiarity with compensation administration platforms.

Benefits

• Unlimited Paid Time Off
• Work from anywhere in Canada and USA
• Health and Dental benefits
• Up to $1500 towards IT set up for your home
• Up to 2% matching RRSP / 401K
• Learning and Development opportunities
• Up to $50 USD / $66.50 CAD towards Internet/Cell phone service

Our Pledge to Fostering an Inclusive and Safe Workplace

Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation.

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