[Hiring] Senior Sales Operations Administrator @GuidePoint Security

Role Description

The Senior Sales Operations Administrator (Sr SOA) will provide advanced administrative and specialist-level support for the Regional Sales Operations Team by supporting Account Executives with deal registrations, vendor quote requests, customer quote generation, and Salesforce.com opportunity management. Support also includes providing backup to Sales Operations Specialists and Renewals Specialists while serving as a key liaison between customers, vendors, and internal teams.

• Will complete deal registrations for all account executives in their assigned region.
• Utilize Salesforce.com to create and manage opportunities, track deal registrations, and maintain data integrity across customer and opportunity records.
• Generate Salesforce.com reports including pipeline analysis, sales history, product penetration, and opportunity tracking to support Account Executives and customer presentations.
• Develop and distribute ad-hoc reports and data analytics to support business decisions and regional forecast calls.
• Request quotes from vendors and distributors and generate customer quotes for approved vendor portfolios.
• Provide pricing analysis and support to Account Executives, including creative pricing and payment solutions aligned with customer needs and company policies.
• Serve as liaison between customers, vendors, Account Executives, and internal departments including Purchasing, Accounting, and Contracts.
• Provide backup support to Sales Operations Specialists and Renewals Specialists, including renewal opportunity tracking and customer communications.
• Support new account set-up processes, contact management, and promptly respond to internal and external inquiries.
• Adhere to process changes as they are managed, reviewed and streamlined by Sales Operations Management to enhance deliverables.
• Adhere to GuidePoint Security Core Values.

Qualifications

• High School Diploma or GED required; Associate Degree or equivalent from two-year college or technical school preferred.
• 2+ years’ experience in a sales support or sales operations role required; IT industry background preferred.
• Prior experience in Customer Relationship Management (CRM) software required, with strong Salesforce.com reporting and analytics experience preferred.
• Experience creating, customizing and distributing Salesforce.com reports for internal and external stakeholders.
• Exposure to deal registration processes and vendor quote management.
• Intermediate level experience with Microsoft Office and Internet Navigation.
• Self-motivated with the ability to prioritize and multitask.
• Outstanding attention to detail and commitment to follow-through.
• Strong written and verbal communication skills.
• Ability to work flexible work schedule required.
• Up to 10% travel annually required.

Benefits

• Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions).
• Group Medical Insurance options:
  • Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans).
  • High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans).
  • If you choose the High Deductible / HSA plan, GPS will contribute in 4 equal quarterly installments: ($850 per EE annually / $1750 per family annually).
• Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans.
• 12 corporate holidays and a Flexible Time Off (FTO) program.
• Healthy mobile phone and home internet allowance.
• Eligibility for retirement plan after 2 months at open enrollment.
• Pet Benefit Option.