[Hiring] Senior Sales Manager @RocketRez

Role Description

RocketRez is hiring a Senior Sales Manager to lead our Account Executive team and drive consistent execution, accountability, and new business growth. You'll own the day-to-day leadership of the sales team, coaching AEs, guiding deal strategy, driving pipeline generation, and ensuring the team is progressing opportunities through the sales cycle.

You'll work closely with the VP of Revenue & Customer Operations to build the sales engine for our next stage of growth:

• Drive the operating cadence, playbook, and pipeline discipline it takes to double new business.
• Serve as the first point of escalation for deal strategy and sales execution.
• Help the team overcome obstacles, improve performance, and consistently pursue new business.
• Partner cross-functionally with Marketing, Product, and the Onboarding Team.

This is a hands-on leadership role. You'll stay actively involved in customer conversations and strategic deals, while carrying a defined personal quota. Your success will be measured by both your team's performance and your individual quota attainment.

Qualifications

• 7+ years in SaaS sales with a strong individual closing record.
• 3+ years leading or coaching AEs, ideally in SMB/mid-market B2B with deal sizes of roughly $30K–$100K+ ACV.
• A track record of driving 15 to 20%+ year-over-year new logo growth as a sales leader.
• Strong personal outbound record, and able to teach AEs to source their own pipeline without SDR support.
• Coaching skill across experience levels, from ramping reps to seasoned closers.
• Hands-on in deals (calls, proposals, negotiation strategy), not just reviewing dashboards.
• Has carried a personal quota within the last 2–3 years, ideally while leading or coaching a team.
• Can manage your own time between personal selling and team leadership without either one slipping.
• Experience owning a team forecast, with a track record of accuracy.
• Has built or meaningfully improved a sales process, playbook or ramp program.
• Has hired AEs and can show how they assess sales talent.
• Holds a team accountable to outcomes such as conversion and forecast accuracy, not activity metrics alone.
• Comfortable presenting to executive leadership and working across Marketing, CX, and Implementation.

Requirements

• Own the day-to-day management and performance of the AE team, including weekly 1:1s, coaching, performance management, and accountability.
• Tailor coaching to experience: structured ramp support and skill-building for newer AEs, deal-strategy and negotiation partnership for tenured reps, and effective onboarding and ramping of new hires.
• Drive outbound prospecting and new pipeline generation across the team.
• Proactively identify opportunities to improve team performance in areas such as pipeline health, conversion, and deal progression.
• Proactively coach and guide AEs through the sales cycle, overcoming obstacles, and improving close rates.
• Serve as the first point of escalation for deal strategy, complex customer conversations, pricing, and contract negotiations.
• Actively participate in customer calls, demonstrations, and negotiations.
• Provide sales coverage for open territories or accounts when needed.
• Own the team's sales forecasting process, ensuring accurate projections and accountability for forecast commitments.
• Manage and continuously improve existing sales processes, playbooks, and operating cadences.
• Monitor pipeline coverage, conversion rates, and sales performance to identify trends.
• Lead AE hiring, onboarding, and ramping efforts.
• Provide recommendations on quotas, territory assignments, and compensation structures.
• Work closely with Marketing to execute go-to-market campaigns.
• Coordinate with the Onboarding Team to ensure smooth handoffs from Sales to implementation.
• Provide input to Product on customer needs and market feedback.
• Own an individual new business quota across a defined set of accounts or territory.
• Prospect, develop pipeline, and manage individual opportunities through the full sales cycle to close.
• Balance individual selling responsibilities with team leadership.

Benefits

• Competitive salaries and benefits.
• Generous paid time off for a healthy work-life balance.
• Retirement benefits, health insurance, and supportive parental leave.

Company Description

At RocketRez, we believe People Come First, and that includes every team member. We're building an environment where each person is empowered to do their best work by fostering connection, development, ownership, and a little fun.

• Diversity adds value to everything we do; we hire from a wide range of backgrounds.
• RocketRez is an equal opportunity employer.