[Hiring] Senior Sales Enablement Specialist (Post Sale) @DoorDash USA

Role Description

The Sales Enablement team, under the In-Store Strategy & Operations organization, enables the productivity of our sales and go-to-market organizations through alignment with capital OKRs and a 360-degree enablement strategy that encompasses activation across process, product, skill, GTM strategy and tooling. Through partnerships with Sales, Product, Marketing, and Operations, we design and deliver critical enablement programs that activate the business to drive sales performance and contribute to DoorDash’s overall success.

As a Senior Associate, you will support the end-to-end enablement strategy for our In-Store line of business. Your role will focus on equipping post-sales teams with the messaging, training, resources, and processes they need to drive performance and consistency across the customer journey.

• Partner closely with Customer Success, Product Marketing, Systems, and Strategy & Operations to identify skill gaps, refine positioning, improve sales plays, and translate strategic priorities into actionable enablement programs.
• Develop onboarding materials, reinforce product knowledge, support launch readiness, and drive adoption of best practices across the team.
• Enable frontline teams to be more effective — improving ramp speed, increasing win rates, boosting customer retention metrics, and driving expansion and upsell performance.
• Act as a bridge between frontline teams and cross-functional partners — gathering insights from the field, identifying friction points in messaging or process, and turning them into clear training, documentation, and playbooks.

This is a highly execution-oriented role with strong impact: your work will directly influence productivity, revenue outcomes, and the overall quality of customer engagement within the In-Store business.

Qualifications

• 2–4+ years of experience in sales enablement, sales operations, customer success, or a related go-to-market support function.
• Experience working with sales systems such as Salesforce, Gong, Outreach, or related workflow tools.
• Ability to translate system requirements and feedback into clear documentation, processes, and training content.
• Experience supporting sales or post-sales teams, ideally in a fast-paced environment.
• Strong project coordination skills with the ability to handle multiple workstreams simultaneously.
• Excellent written and verbal communication skills, especially in explaining systems, processes, or technical concepts.
• A detail-oriented, process-driven mindset with a passion for scalable workflow design.
• Comfort working cross-functionally with Sales, Product, Sales Ops, and RevOps teams.

Benefits

• Comprehensive benefits package including a 401(k) plan with employer matching.
• 16 weeks of paid parental leave.
• Wellness benefits and commuter benefits match.
• Paid time off and paid sick leave in compliance with applicable laws.
• Medical, dental, and vision benefits.
• 11 paid holidays.
• Disability and basic life insurance.
• Family-forming assistance and a mental health program.

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

The national base pay range for this position within the United States, including Illinois and Colorado: $78,900 — $116,000 USD.