[Hiring] Senior Pre-sales Solution Engineer @Shureorporated

Role Description

As a Solutions Engineer, you’ll be a key partner to our B2B customers - helping them understand how Shure’s industry-leading technology can solve real-world challenges. You’ll create demand by proactively engaging prospects, uncovering needs, and proposing smart, tailored AV/IT solutions that elevate the customer experience. You’ll use your technical insight to engage customers early, understand their challenges, and recommend the best path forward with Shure solutions.

We’re looking for someone who communicates with confidence, understands AV/IT systems deeply, and thrives in a consultative, relationship-driven environment. If you enjoy solving problems, educating customers, and driving meaningful business growth, you’ll feel right at home here.

This role is based in the Dallas, TX area.

Responsibilities

• Research and identify potential B2B customers who could benefit from Shure’s AV and IT solutions.
• Develop and implement strategies to generate leads through various channels, including webinars, social media, and industry events.
• Stay updated on industry trends, competitor activities, and customer needs to refine prospecting approaches.
• Understand and document customer business challenges and needs through active listening and strategic questioning.
• Develop and deliver customized content to educate prospects about Shure's products and solutions.
• Lead complex solution design and implementation by delivering tailored recommendations to address end-user needs.
• Meet or exceed assigned sales targets and KPIs through effective management of the sales cycle.
• Proactively monitor expansion and growth opportunities with key accounts.
• Work closely with the sales team, marketing department, customer success, and technical experts.
• Maintain accurate and up-to-date records of prospect interactions, sales activities, and performance metrics using Salesforce CRM tools.
• Represent Shure at industry events and conferences.
• Act as a thought leader to drive adoption of new technologies and best practices.
• Lead customized end-user engagement activations.

Qualifications

• Bachelor’s degree in Engineering, Marketing, Communications, or a related field.
• 5 or more years of experience using skills as a seasoned, experienced professional with a comprehensive technical knowledge of audio principles and products.
• Experience providing audio technical support, audio design, and audio equipment set-up.
• Background or experience with 1-2 of the following: integration, conferencing, or networking.
• Understanding of industry practices and/or company policies and procedures.
• Excellent communication and presentation skills.
• Enjoy meeting and dealing with new people.
• Knowledge of audio DSP technology.
• Expert troubleshooting skills.
• Ability to learn new technologies.
• Ability to handle multiple assignments, work independently, and see projects through to successful completion.
• Detail-oriented, well-organized, and good time management skills.
• 50% travel annually – including some weekends – is required.
• Applicants for this position must be currently authorized to work in the United States on a full-time basis.

Benefits

• Comprehensive healthcare.
• Mental health and retirement savings plans.
• Generous paid time off programs.
• Employee discounts.
• Professional development opportunities.
• Work-life balance initiatives.
• Employee recognition programs.
• Volunteering/community involvement opportunities.