[Hiring] Senior Payment Partnership Manager @EloTouch

Role Description

Elo is accelerating its global payments strategy and is hiring a Senior Payments Partnership Manager to lead all net new ecosystem growth, strategic outbound engagement, and market expansion initiatives across the global fintech landscape. This is a senior, high-impact role focused on building Elo’s payments footprint across acquirers, gateways, processors, ISVs, PayFacs, enterprise merchants, and emerging fintech innovators. This role is a payment partner maintenance function role; it is a strategic builder, responsible for identifying new opportunities, new partners, new revenue, new markets and growing existing relationships.

Key Responsibilities

• Deepen Senior and Executive level relationships at all major Acquirers, Processors, and Gateways to strategically position Elo Payment Hardware.
• Build and execute outbound strategies to drive expansion of Elo Pay, Link, and Link + across global markets (NA, EMEA, APAC).
• Maintain a robust sales pipeline with key partners, including ISVs, payment processors, gateways, acquirers, and financial institutions.
• Manage complex, critical partner relationships by working across a broad set of areas and cross-functional teams both within Elo and with partners.
• Collaborate with sales, product management, engineering, and marketing teams to deliver go-to-market strategies, enablement tools, and joint value propositions.
• Work closely with the ISV, RSM, ASM, and Solutions Architect teams to ensure a seamless transition from BD → Payment Partnership Manager → Certification → Scale.
• Monitor global industry trends, emerging payment technologies, and competitive landscape to inform strategy and maintain Elo’s market leadership.
• Represent Elo at industry events, conferences, and partner meetings to promote Elo’s payment solutions.
• Drive revenue growth through co-selling opportunities, joint marketing initiatives, and expanding existing partnerships.
• Build business cases for new certifications, markets, and partnership categories.
• Deliver competitive insights on rival payment hardware ecosystem and partners.
• Identify partnership gaps and recommend new programs to accelerate global payment adoption.
• Collaborate with Product and Engineering to influence payment-focused roadmap priorities.

Qualifications

• At least 10 years of work-related experience in a business development or quota-carrying sales role, specifically in the payment industry, business development, partnerships, or related role.
• Experience working with gateways, processors, acquirers, PayFacs, or ISVs.
• Strong technical understanding of payment certifications, EMV ecosystems, and hardware/terminal workflows.
• Strong executive communication and fintech ecosystem literacy.
• Bachelor’s degree in business, Finance, Technology, or other related field from an accredited university.
• Ability to travel unrestricted.

Preferred Qualifications

• Master’s Degree highly preferred.
• Deep understanding of payment processing, acquiring, merchant services, and payment technology ecosystems.
• Proven success in developing and managing high-value partnerships from negotiation through launch and growth.
• Strong technical understanding of payment hardware/software integration and certification processes.
• Excellent communication, negotiation, and relationship management skills.
• Ability to thrive in a fast-paced, cross-functional environment with a global scope.

Specific Professional Skills/Competencies

• Ability to effectively organize, prioritize, and accomplish multiple conflicting tasks.
• Ability to make intelligent, timely decisions and solve problems independently.
• Ability to develop and execute strategies in support of market segments, customers, and products consistent with the overall business plan.
• Embraces a positive can-do attitude in all situations.
• Ability to influence the decision-making process of key stakeholders.
• Strong project management and negotiation skills.
• Proficient computer skills (i.e. SFDC, PowerPoint, Excel, Word, Outlook).
• Experience with CRM tools, such as SFDC and other like systems.
• Entrepreneurial spirit.
• Clear and concise communication skills (Customers, Sales, Operations, and Senior Management).
• Demonstrated ability to collaborate cross-functionally and to influence without direct authority.
• Exhibits a results-driven mindset with strong execution skills that ensure objectives are met.

Physical Demands

• Ability to lift up to OSHA single-person lift requirements.
• Ability to sit, stand, bend, or walk for prolonged periods.
• Ability to travel up to 30% both domestically and internationally.
• Must be able to work a standard full-time schedule.

Benefits

• Health, Dental, Vision, Life Insurance.
• Paid Vacation.
• 401K.
• Long and Short-Term Disability.
• Tuition Reimbursement.
• Starting compensation for this role typically ranges between $93,200 and $128,000 annually, commensurate with experience relative to the position and may vary based on candidate geographical location.