[Hiring] Senior Outbound Business Sales Representative @Comcast

Role Description

Responsible for generating monthly sales through outbound cold calling or lead generation, which plays a key role in the growth and expansion of Comcast Business Services and its product offerings. Has developed specialized knowledge/skills in own area. May act as a resource for colleagues with less experience.

Qualifications

• Must be Highly Organized
• Quickly Learns and Adapts to Change
• Basic Understanding of Excel
• Strong Verbal and Written and Presentation (Video) Communication Skills
• Strong Product Knowledge/Technical Skills
• High Level of Integrity
• Ability to Manage a Longer Sales Cycle
• Funnel Management
• Fiber and Advanced Voice experience preferred
• CRM pipeline management strongly preferred
• Mobile sales experience preferred
• Sales experience required

Requirements

• Consistently meet and exceed on goals commensurate with job level to include high close ratios, incrementally higher revenue, and multi-product business solutions sell in.
• Focus on new acquisition in small and medium business segment to include advanced product sales.
• Prepare sales documentation for advanced products; work with Sales Engineering and Customer Project Management teams to complete customer solution design and implementation.
• Assist sales customers digitally, via Chat, to complete transactions using the web portal interface.
• Maintain and manage multiple chat sessions simultaneously to assist sales customers with order entry and sales questions.
• Provide testing and feedback to assist with deployment and adoption of new products, incentives, systems, and other changes into the sales channel.
• Generate sales through outbound cold calling and lead follow-up over the telephone using a variety of techniques. Sell Comcast Internet, Voice, and TV services to small and mid-sized business to new and existing customers.
• Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics.
• Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills.
• Consult with business customers on their business application, solicit referrals for potential new prospects, and close web leads.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Benefits

• Potential for significant upside above targeted earnings for those who overachieve their sales targets.
• Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.
• Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.
• Best-in-class Benefits to eligible employees.
• Array of options, expert guidance, and always-on tools to support employees physically, financially, and emotionally.

Education

• High School Diploma / GED

Relevant Work Experience

• 5-7 Years