Role Description
The Sr. Mgr Services Sales is responsible for leading a high-performing team that supports complex infrastructure, data center, and networking opportunities across the sales lifecycle. This role blends people leadership, pre-sales strategy, operational rigor, and executive communication to drive revenue growth, improve win rates, and deliver consistent, scalable outcomes. The manager acts as a bridge between Sales, Services, and Leadership, providing clarity, prioritization, and accountability in fast-moving environments.
Along the way, you will get to:
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Pre-Sales Leadership & Delivery
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Lead and develop a team of infrastructure and pre-sales professionals supporting client-facing opportunities across networking, data center, and cloud-adjacent solutions.
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Own intake, prioritization, and assignment of opportunities to ensure focus on high-value, winnable deals.
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Partner closely with Sales to shape solution strategy, scope of work, estimates, and delivery models.
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Provide clear bid / no-bid guidance based on technical complexity, resourcing, risk, and strategic alignment.
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Operational Excellence & Process Improvement
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Drive scalable, repeatable pre-sales processes across RFP qualification, SOW development, change requests, and pricing workflows.
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Identify and eliminate inefficiencies (e.g., spreadsheet-based tooling, unclear handoffs, governance gaps) through improved systems, standards, and controls.
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Ensure accurate opportunity tracking, forecasting inputs, and executive reporting.
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Balance speed and discipline to protect delivery teams while supporting aggressive sales cycles.
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Stakeholder & Executive Communication
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Produce concise, executive-ready updates summarizing pipeline activity, risks, wins, focus areas, and team capacity.
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Communicate clearly through ambiguity, organizational change, and shifting priorities.
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Serve as a trusted advisor to senior leadership by translating frontline execution into actionable insights.
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People Leadership & Culture
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Build resilient, engaged teams capable of delivering results through change without burnout.
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Coach team members on technical growth, consultative thinking, and professional development.
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Foster accountability, transparency, and collaboration across Sales, Services, and leadership teams.
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Recognize performance, address gaps early, and support long-term talent development.
Qualifications
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5+ years of experience in infrastructure services, pre-sales, consulting, or technical leadership.
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Proven people management experience leading distributed or cross-functional teams.
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Strong background in infrastructure domains such as networking, data center, and enterprise services.
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Demonstrated ability to manage ambiguity, prioritize competing demands, and drive results.
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Exceptional written and verbal communication skills with executive audiences.
Requirements
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Experience supporting enterprise sales organizations and complex deal cycles.
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Track record of improving pre-sales efficiency, win rates, or delivery alignment.
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Familiarity with Salesforce opportunity management and services governance models.
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Recognized leadership impact through awards, promotions, or enterprise initiatives.
Benefits
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Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.