[Hiring] Senior Manager, Revenue Acceleration, Research Sales @Wiley

Role Description

Identifies where Research Sales deals stall and drives the fix with line-of-business sales leaders. Owns the sales process and pipeline coverage model, is accountable for forecast accuracy and pipeline health, and drives adoption of Call AI, Staircase and Account Plans. The role has no line authority over the sales leaders it works with. It operates through influence, evidence and a defined escalation route.

Job Responsibilities:

• Deal acceleration
  • Serve as the point of contact for Research Sales leaders; identify where deals stall and drive the fix.
  • Diagnose renewal and new-business losses from the seller’s perspective and bring that view to cross-functional initiatives (LMF, Lead Management Flow, is one example).
  • Track delivery against the commercial outcome and report to the line-of-business leader on whether renewal or conversion rates moved.
• Sales process and commercial outcomes
  • Own the sales process, the pipeline coverage model (pipeline required to meet target), and stage exit and deal scoring criteria.
  • Accountable for forecast accuracy and pipeline health as commercial outcomes.
• Systems adoption
  • Drive adoption of Call AI, Staircase and Account Plans, and the associated behaviours, including pipeline hygiene and MQL compliance.
• Operating rhythm and SKO
  • Point of contact for the Commercial Operating Rhythm (RoB), including the Commercial MBR cadence.
  • Own the content; Acceleration Delivery handles logistics.
  • Lead line-of-business planning for the Annual SKO: needs assessment, agenda and session planning.
• Enablement partnership
  • Provide SME input to Sales Effectiveness on training design.
  • Pass skill-gap and leadership-onboarding signals to Sales Readiness.

Qualifications

• 5+ years in revenue operations management or sales management, with a record of changing how sales teams work through influence rather than authority.
• Experience owning or shaping a sales process, pipeline coverage model or forecasting discipline.
• Proficiency in CRM and sales technology, and the ability to analyze pipeline and conversion data critically.
• Track record of driving adoption of new tools and behaviors among senior sales leaders.
• Ability to work across Sales, Marketing, Operations and Data & Analytics without owning any of them.
• Degree in business, sales, marketing or a related field.

Benefits

• Meeting-free Friday afternoons allowing more time for heads down work and professional development.
• A wide range of opportunities to foster community, learn, and grow through employee programming.
• Commitment to fair, transparent pay and competitive compensation in addition to a comprehensive benefits package.

Company Description

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere.

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.