[Hiring] Senior Manager Client Solutions @Cox Enterprises

Role Description

Manheim, a Cox Automotive Brand, is currently hiring a Senior Manager, Client Solutions to join our team in the Los Angeles, California area. The Senior Manager Client Solutions is responsible for leading a Sales team focused on producing revenue growth through an end-to-end sales strategy and selling all Inventory Solutions services to new and existing clients.

• Provide leadership for a Sales team composed of Senior Client Solutions Executives.
• Manage and grow existing accounts, as well as identify and develop new accounts across all Inventory Solutions opportunities.
• Implement sales-based strategies for business development.
• Monitor results and partner with all Inventory Solutions business units and Manheim operating locations.
• Work effectively with sales effectiveness team and key Cox Automotive business partners.

What You’ll Do:

• Partner with Client Solutions Senior Director to develop and implement a plan to grow revenue and market share.
• Execute upon sales growth and retention plan for assigned team/accounts.
• Lead sales team through communication of performance expectations.
• Provide direct support to sales staff through participation in sales calls or other related activities.
• Coach sales staff to enhance their effectiveness and hold them accountable for results.
• Obtain market intelligence and tools needed to support development of business for clients and Inventory Solutions.
• Manage and lead new and experienced Client Solutions team.
• Recruit, hire, and develop Sales team.
• Work closely with multiple levels within automotive dealerships and associations.
• Work directly with management team, product, IT, Sales Effectiveness, and customer care professionals.
• Sell through all Inventory Solutions channels and support all Cox Automotive groups.
• Utilize CRM tool daily to monitor sales results and ensure compliance.
• Implement promotions and/or special incentives as needed to drive desired business results.
• Implement rate negotiation and volume plans as authorized.
• Build strong lasting relationships with clients and leadership at operating locations.
• Manage day-to-day service issues through appropriate Manheim product channels.
• Train and encourage utilization of all Manheim products and services.
• Embrace World-Class Sales Organization and strategy to continue growth and maximize efficiencies.

Qualifications

• Bachelor’s degree in a related field and 8+ years of progressive experience in sales and service.
• At least 3 years’ experience in a management/leadership role with a proven track record of success.
• Experience in developing new business from prospects as well as existing customer base.
• Valid driver’s license and safe driving record required.
• Excellent communication (written and verbal) and interpersonal skills required.
• Ability to work in a high performance, fast-paced team environment.
• Understanding of the retail/wholesale marketplace in an operational context.
• Ability to use Internet and MS Office effectively with strong knowledge of Microsoft Excel.
• Ability to adapt to and work effectively within a constantly changing environment.
• Excellent problem solving and negotiation skills.
• Ability to work effectively and collaboratively within a matrixed organization.
• Proven track record of growing accounts from existing base.

Requirements

• 25-50% travel within CA/Las Vegas.

Benefits

• Flexibility to take as much vacation with pay as deemed consistent with duties and company needs.
• Seven paid holidays throughout the calendar year.
• Up to 160 hours of paid wellness annually for personal or family wellness.
• Additional paid time off for bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.