Role Description
Reporting to the Associate Director of Revenue Strategy & Operations, the Senior Lead — Sales Operations will drive and optimise Sprinto’s end-to-end revenue strategy. You will partner across Sales, Marketing, Customer Success, Product, and Finance to align on metrics, workflows, and AI-driven tools that enable sustainable growth.
This is a high-ownership role requiring strategic thinking, process leadership, and cross-functional influence — not analytical support.
This role is for you if:
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You have built and scaled GTM processes in a fast-growing SaaS environment.
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You are comfortable both in deep analysis and influencing senior stakeholders.
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You want to own the revenue operating model, not just report on it.
What Your Impact Will Look Like:
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Sales Process Excellence
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Audit the demo-to-customer lifecycle to identify friction and unlock conversion opportunities.
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Design and implement process improvements that reduce manual effort and accelerate cycle times.
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Own GTM playbooks, rules of engagement, and ensure best practices across the Sales tech stack (HubSpot, Apollo, Clari, JustCall, etc.).
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Business Reviews & Performance Intelligence
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Lead Weekly and Monthly Business Reviews end-to-end, from data synthesis to executive narratives.
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Build dashboards that surface leading indicators and enable proactive decision-making.
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Translate complex, multi-source data into clear insights with actionable recommendations.
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Forecasting & Planning
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Own forecasting with scenario models to support quarterly and annual planning.
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Run forecast vs. actual reviews with root-cause analysis and course-correction plans.
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Partner with Sales leadership to set bottoms-up, data-backed targets and drive AI/ML adoption in forecasting.
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Cross-Functional Leadership
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Act as the operational bridge across Sales, Marketing, and Customer Success, ensuring clean data flows and aligned execution.
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Lead cross-functional initiatives to strengthen pipeline management from qualification to close.
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Drive strategic projects and mentor junior team members to build operational rigour.
Qualifications
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4–7 years in RevOps, Business Ops, or GTM in SaaS/high-growth environments; consulting experience is a plus.
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Proven track record in process optimisation that improves revenue efficiency.
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Strong understanding of ARR, NRR, CAC, LTV, churn, and pipeline velocity, with the ability to translate data into action.
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Hands-on expertise with tools like HubSpot, Apollo, Clari, JustCall, and similar platforms.
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Experience leveraging AI/ML for forecasting, analytics, and automation — from evaluation to adoption.
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Strong stakeholder management across Sales, Marketing, CS, and Finance.
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Ability to manage multiple priorities with speed and precision.
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High ownership, outcomes-driven, and thrives in ambiguity.
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Bachelor’s degree required; MBA/Master’s is a plus.
Benefits
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Work wherever you are: We’re 100% remote, so you get to choose if you want to work from home, cafe, hills or beaches.
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Co-working, on the house: If co-working is your jam, we offer a generous annual allowance of up to INR 14,000 annually* for social working.
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We care about your learning: We are invested in seeing you grow, and commit USD 1000 annually to help you level up your skills.
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We count your spark, not your leaves: We care about you not just as an employee, but as a person. So if you need a reset, make use of Unlimited leaves.
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Your Safety Net, Woven in: We take care of the what-ifs. From health insurance with coverage up to INR 10 lakh for you and your family, to accident protection of an additional INR 10 lakh, and life insurance worth 3× your annual salary, our benefits wrap you and your family in protection so you can focus on thriving.
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Workspace setup of your dreams: Work from anywhere, and if that’s home, we’ll chip in INR 35,000 to help you create a space that’s as effortless as your workflow.