[Hiring] Senior Full Service Leader @Sally Beauty Holdings

Role Description

This position exists to coach, mentor, and develop Distributor Sales Consultants. The role focuses on delivering divisional goals and objectives while contributing to achieving day-to-day objectives.

Primary Duties

• 30% Establish sales and promotion goals for the Distributor Sales Consultants and communicate those goals to DSC’s. Plan and conduct sales meetings including logistics (date, time, location, materials, etc.), participants, presenters (company, manufacturer, educator), and content of the meeting. Identify potential key accounts and implement a course of action to develop them. Maintain productive relationships with manufacturers. Schedule manufacturer’s reps, technicians, and educators for meetings, education programs, and business development meetings with key clients.
• 30% Provide leadership, direction, and coaching to DSC’s in executing their responsibilities, including guidance on developing new business, sales skills, increasing sales, and client support opportunities. Regularly travel with DSC’s (3 to 4 days per week) to assess customer relationships, evaluate selling skills, and provide guidance and feedback. Maintain close communication and oversight to ensure regular client contact.
• 20% Visit or communicate with customers to determine the level of service they are receiving and address problems requiring Sales Manager involvement. Ensure education events achieve maximum participation through ticket sales and promotion. Schedule adequate manufacturer education events and support for salons and DSC’s.
• 10% Maintain regular and prompt communication with supervisors and the Company by attending meetings, responding to calls, emails, and requests for information, and alerting them to important business information.
• 10% Monitor and analyze employee performance, ensuring desired results are achieved consistent with policies, procedures, and ethical standards. Conduct performance appraisals, reinforce good performance, correct unsatisfactory performance, develop employees, and manage territories by re-assigning accounts to DSC’s and reshaping geographic coverage. Complete periodic sales, activity, and status reports.

Qualifications

• Bachelor’s degree, in business preferred.
• One year of experience supervising sales or operations employees.
• Four years of direct sales experience.

Competencies / Attributes

• Excellent interpersonal and problem-solving skills and strong written and oral communication skills.
• Ability to operate effectively without close supervision.
• Consultative selling and negotiating skills.
• Ability to travel; overnights and weekends required.
• A reliable means of transportation sufficient to visit client locations and carry large quantities of product.
• Provide personal vehicle liability coverage sufficient to meet corporate minimum requirements.
• Strong leadership skills.
• Organizational skills.
• Strong presentation skills.
• Team player with a positive attitude.

Working Conditions / Physical Requirements

The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles. The work area is adequately lighted, heated, and ventilated.

The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, and carrying of light items such as papers, files, books, and small parts. No special physical demands are required to perform the work.