[Hiring] Senior Enterprise Account Manager @Thomson Reuters

Role Description

As an Enterprise Account Executive, you will be responsible for driving sales growth, managing customer relationships, and ensuring high levels of customer satisfaction and retention for our large enterprise corporate customers. You will work closely with cross-functional teams to develop and implement effective sales strategies, acquire new customers, and maximize revenue from existing accounts.

In this role, you will be responsible for:

• Sales Strategy and Execution:
  • Develop and execute strategic account plans to achieve sales targets and expand the enterprise customer base
  • Collaborate with account specialists, solution consultants, product specialists, and marketing teams to create effective sales and renewal strategies
  • Act as a customer advocate within the company
  • Meet or exceed established goals, KPIs, and performance metrics
• Customer Acquisition and Growth:
  • Drive new customer acquisition through strategic sales initiatives
  • Identify, pursue, and close new sales opportunities within assigned territory or market segment
  • Upsell and cross-sell to existing customers to maximize revenue
• Customer Relationship Management:
  • Serve as the primary point of contact for customer inquiries and issues
  • Foster strong, long-term relationships with key customers and stakeholders
  • Ensure high levels of customer satisfaction and loyalty
  • Collaborate with the customer success team for smooth onboarding and continued customer success
• Customer Engagement:
  • Lead customer meetings and develop presentations for complex sales opportunities
  • Understand customer business needs and challenges
  • Present tailored solutions demonstrating how our products solve specific problems
  • Conduct regular business reviews to ensure alignment with customer goals
• Collaboration with Internal Teams:
  • Work closely with solution consultants to develop tailored solutions
  • Coordinate with professional services for timely implementation
  • Partner with Partnerships & Alliances team for growth and strategic account planning
  • Provide customer feedback to inform product development and marketing strategies

Qualifications

• Bachelor's degree in Business, Marketing, or related field
• 5+ years of experience in account management or sales in the software/technology industry
• Strong knowledge of the Benelux market
• Proven track record of meeting or exceeding sales targets
• Strong understanding of AI and software technology products and services
• Excellent communication, negotiation, and presentation skills
• Demonstrated ability in solution selling and strategic account planning
• Experience with CRM systems and sales analytics tools
• Knowledge and experience of selling to Legal and Compliance roles

Requirements

• MBA or relevant advanced degree (preferred)
• Experience in AI or machine learning industry (preferred)
• Proven success in managing enterprise-level accounts (preferred)
• Track record of developing and nurturing partner relationships (preferred)

Benefits

• Flexibility & Work-Life Balance: Supportive workplace policies, including work from anywhere for up to 8 weeks per year
• Career Development and Growth: Continuous learning and skill development programs
• Industry Competitive Benefits: Comprehensive benefit plans including flexible vacation, Mental Health Days, retirement savings, and more
• Culture: Award-winning reputation for inclusion, belonging, and work-life balance
• Social Impact: Opportunities for paid volunteer days and involvement in pro-bono consulting projects
• Making a Real-World Impact: Helping customers pursue justice, truth, and transparency