[Hiring] Senior Enterprise Account Executive, Tax & Trade @Thomson Reuters

Role Description

The Account Manager will be responsible for managing across the complete Corporates product portfolio (Tax and Trade, Legal and Risk Compliance).

Qualifications

• Ability to understand customer needs, pain points, and goals.
• Empathy to build strong relationships, trust, and rapport with customers.
• Excellent verbal and written communication skills to effectively articulate value propositions.
• Strong active listening skills to understand customer concerns and respond appropriately.
• Ability to negotiate and close deals while maintaining a positive customer experience.
• Familiarity with software and AI technology products and services.
• Proven sales and account management experience, with a track record of meeting or exceeding targets.
• Ability to develop and execute strategic account plans to drive revenue growth and customer satisfaction.
• Ability to analyze customer data, sales metrics, and market trends to identify opportunities and optimize account plans.
• Ability to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced environment.
• Ability to work collaboratively with cross-functional teams.
• Ability to adapt to changing customer needs, market trends, and company priorities.
• Strong drive to meet or exceed sales targets, renewals, and customer acquisition goals.
• Commitment to ongoing learning and professional development.

Requirements

• Build and maintain strong, long-term relationships with assigned accounts.
• Serve as the primary point of contact for clients.
• Understand client needs, goals, and challenges.
• Develop and execute account-specific sales strategies.
• Identify opportunities for upselling and cross-selling within existing accounts.
• Acquire new customers within assigned territory or industry vertical.
• Meet or exceed sales targets and revenue goals.
• Create and maintain detailed account plans.
• Set short-term and long-term goals for each account.
• Develop strategies to expand product adoption and increase customer value.
• Ensure timely renewal of existing contracts.
• Identify at-risk accounts and develop retention strategies.
• Collaborate with Customer Success Managers to improve customer satisfaction and reduce churn.
• Work with product and industry specialists to develop tailored solutions for clients.
• Collaborate with solution consultants to create compelling proposals and presentations.
• Coordinate with account coordinators for back-office support.
• Partner with Customer Success Managers to ensure customer satisfaction and adoption.
• Engage product and industry specialists as needed to address complex client requirements.
• Stay informed about industry trends, competitive landscape, and market opportunities.
• Provide feedback to product teams on customer needs and feature requests.
• Maintain accurate sales forecasts and pipeline information.
• Regularly report on account status, opportunities, and challenges to leadership.
• Lead contract negotiations with clients, ensuring favorable terms for both parties.
• Collaborate with legal and finance teams as needed.
• Stay up-to-date with product knowledge and sales techniques.
• Participate in training and development programs to enhance skills.
• Act as the voice of the customer within the organization.
• Escalate and resolve customer issues as needed.
• Share best practices and success stories with the account management team.
• Mentor junior team members and contribute to a positive team culture.

Benefits

• Flex My Way policies for work-life balance, including work from anywhere for up to 8 weeks per year.
• Continuous learning and skill development through Grow My Way programming.
• Comprehensive benefit plans including flexible vacation, Mental Health Days, retirement savings, and tuition reimbursement.
• Award-winning reputation for inclusion and belonging.
• Two paid volunteer days off annually and opportunities for pro-bono consulting projects.
• Support in pursuing justice, truth, and transparency.