[Hiring] Senior Director, Global Strategic Partnerships @Loyalty Juggernaut, Inc

Role Description

The Senior Director – Global Strategic Partnerships is a leadership role designed for a strategic “builder” who understands the DNA of GSIs, ISVs, and the broader partner ecosystems. This role will be responsible for driving global partnership strategy, cultivating strong C-suite relationships within the partner network, and leading the execution of joint Go-To-Market (GTM) initiatives that accelerate revenue growth and deliver exceptional customer outcomes.

Key Responsibilities

• Strategic Alliance Leadership: Architect and execute a GSI, ISV and influence partners roadmap. Move beyond "referrals" to create a structured co-sell/resell engine that accelerates revenue growth globally.
• Executive Orchestration: Act as the face of LJI to GSI, ISV and Marketing agency practices and sales leaders. Drive high-level joint business planning, ensuring LJI is embedded in the partner's "Standard Reference Architecture."
• Co-Innovation & Solutioning: Collaborate with LJI’s Product and Engineering teams to build industry-specific "playbooks." Help GSIs, ISVs create "Loyalty-as-a-Service" offerings powered by GRAVTY®’s autonomous AI.
• Pipeline & Forecast Ownership: Lead global account mapping and joint pursuit strategies. Own the ISV, GSI, Key Influencers partnerships’ sales forecast, providing the LJI executive team with clear, data-driven visibility into partner-led growth.
• Enablement & Partner Excellence: Design "GRAVTY-ready" enablement programs. Ensure that GSI and Agency consultants can effectively position and deploy our cloud-native loyalty and customer engagement solutions.
• Business Reviews (QBRs): Maintain a rigorous cadence of Executive Business Reviews to measure KPIs, proactively resolve delivery bottlenecks, and uncover "white space" opportunities.
• Market Intelligence: Maintain deep understanding of industry trends, competitive positioning, and the evolving GSI, ISV, and Agency partner landscape.

Qualifications

• The "Big Firm" Pedigree with 10+ years of proven track record of managing GSI partnerships, preferably with prior work experience at one of the Global Strategic Partners.
• Ecosystem Intelligence and deep understanding of the "internal math" of a GSI, and how to navigate their complex hierarchies.
• Executive-level relationships within the top-tier GSIs, ISVs, or Agency partners.
• Capability to seamlessly collaborate with LJI’s internal teams while navigating the often complex and demanding expectations of global partners, ensuring alignment and mutually beneficial outcomes.
• Communication and presentation mastery, with the ability to build strong relationships and effectively influence and negotiate with diverse stakeholders.
• Strong strategic, analytical, and business acumen, with a history of driving measurable results.
• Strong technical fluency with a clear understanding of modern architectures, including Cloud-Native, Serverless, and Agentic AI, enabling meaningful engagement with both technical and business stakeholders.
• Proficiency with CRM systems viz Zoho, HubSpot, Salesforce, or similar tools to manage partnerships, track pipeline, and drive data-informed decisions.
• Startup DNA and a "Juggernaut" mindset—thriving in a fast-paced, high-growth environment where you are comfortable navigating ambiguity and building the "playbook" as you go.
• Bachelor’s degree in Business, Technology, or related field. MBA preferred.

Benefits

• Innovative Product: Sell a platform that is consistently recognized for its Advanced Loyalty Tech and recognized by leading Industry Analysts.
• Unique opportunity: Orchestrate multi-brand coalitions and "super-app" loyalty strategies in complex ecosystems. This isn't a transactional SaaS sell; it is a high-level strategic play that puts you in the boardroom with the CXOs.
• Growth: Opportunity to shape the enterprise strategic partnership organization at LJI.

Location

United States (Remote)

Department

Sales & Strategy

Employment Type

Full-Time

Minimum Experience

Senior Executive