[Hiring] Senior Advisor Sales and Digital Strategy @The Cigna Group

Role Description

The Senior Advisor Digital Strategy, Individual Dental serves as a key strategic partner responsible for advancing the digital strategy, capability roadmaps, and cross-functional execution needed to support Individual Dental sales and distribution channels. This role translates sales, broker, partner, and operational priorities into actionable digital roadmaps and business requirements that enable:

• Broker engagement
• Sales growth
• Distribution effectiveness
• Commissions readiness
• Customer and broker experience improvements
• Scalable operating models

The Senior Advisor partners closely with various stakeholders to bridge strategic business needs with technology delivery and execution discipline.

Job Responsibilities

• Develop, maintain, and communicate digital strategy and capability roadmaps.
• Translate business strategy into executable digital plans and roadmap priorities.
• Serve as a bridge between Sales, Marketing, Operations, IT, Product, Finance, Compliance, and external vendors.
• Support all efforts related to broker strategy, including broker enablement and experience.
• Lead or support cross-functional business projects to advance strategic priorities.
• Document and refine business requirements, user stories, and process flows.
• Identify opportunities to improve the end-to-end experience through digital capabilities.
• Partner with IT and enterprise technology teams for solution design and implementation.
• Support strategic initiatives connecting sales, marketing, and operations.
• Monitor digital roadmap progress and prepare updates for leaders and partners.
• Build trusted relationships across business and technology teams.

Scope / Impact

• Supports the digital strategy and execution model for Individual Dental sales and distribution channels.
• Influences roadmap sequencing and prioritization by connecting sales and distribution needs.
• Contributes to delivery outcomes across matrixed business stakeholders.
• Improves alignment across sales, marketing, operations, and technology.

Qualifications

• Bachelor’s degree in business, health care administration, operations, marketing, technology, finance, or related field, or equivalent proven experience.
• 7+ years of experience in digital strategy, sales operations, distribution strategy, or related functions.
• Experience supporting digital roadmaps, business requirements, and IT development efforts.
• Strong understanding of sales and distribution channels and broker relationships.
• Experience supporting broker strategy, sales enablement, and operational workflows.
• Demonstrated ability to lead work through influence in a matrixed environment.
• Strong business acumen with the ability to connect digital capabilities and operational needs.
• Excellent written, verbal, facilitation, and executive communication skills.

Preferred Qualifications

• Experience within Individual Dental or related regulated healthcare environments.
• Experience with Salesforce.com and digital sales platforms.
• Experience supporting product ownership and change management.
• Ability to operate independently and provide practical recommendations.

Requirements

• If working from home, internet connection must be through a cable broadband or fiber optic service provider with speeds of at least 10Mbps download/5Mbps upload.

Equal Opportunity Statement

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy), or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.