[Hiring] Senior Account Manager @Dexerto

Role Description

Dexerto is seeking a Senior Account Manager to own and lead the delivery and execution of content and media campaigns within our Integrated Marketing team. You'll be the strategic bridge between our clients and our creative production, ad operations, and talent teams—managing complex, multi-platform campaigns that span custom video productions, digital creative, social and media performance, and experiential activations.

As a senior member of the customer success team, you'll own key client relationships, drive best practices across our operations, and work collaboratively with editorial, design, video, and business development teams to deliver campaigns that authentically connect brands with gaming, entertainment, and esports audiences. This role demands strong communication skills, meticulous attention to detail, commercial awareness, and the ability to build and nurture trusted relationships with our clients.

Core Responsibilities

• Own & manage client relationships, serving as primary point of contact for campaign strategy and execution.
• Monitor campaign performance metrics and provide clients with regular, insightful reporting and strategic recommendations.
• Champion best practices across account management and contribute to process improvements and internal workflow optimization.
• Lead end-to-end project lifecycle from kickoff through delivery.
• Coordinate cross-departmental teams to ensure seamless campaign delivery; own production timelines across all workstreams.
• Ensure deliverables are on time, on budget, and on brief.
• Proactively identify risks in campaigns and implement mitigation strategies.
• Identify upsell and growth opportunities.
• Own campaign budgets and track spend vs. forecast.
• Brief & negotiate with external production partners and manage campaign budgets.
• Stay current with industry trends, competitive landscape, and client business challenges to provide strategic counsel.

Qualifications

• 5+ years of account management experience at a creative agency, media company, or brand.
• Demonstrated ability to manage multiple high-priority and complex projects simultaneously.
• Experience with experiential marketing and live event coordination.
• Strong understanding of gaming culture, esports, and digital content trends.
• Experience negotiating contracts and managing substantial campaign budgets.
• Strategic thinking with hands-on execution capabilities.
• Excellent communication and stakeholder management skills.
• Must be UK-based for remote working (flexibility for occasional travel).

Benefits

• Competitive salary commensurate with experience.
• Fully remote working with flexible hours.
• Opportunity to work with world-class brands.
• Professional development and career progression opportunities.
• Pension & Healthcare opportunities.