[Hiring] Senior Account Executive - Outsourced Services @Ampliwork

Role Description

Enterprises spend hundreds of billions of dollars per year on outsourced services — F&A, ITO, HR ops, customer support, procurement, KPO. AI agents change the unit economics of every one of those contracts. Your mandate is to walk into corporate buyers of outsourced services, speak their language, and show them how Ampliwork's agents either complement, augment, or replace traditional managed-services arrangements.

This is not a technology-pushing role — it is a value-engineering role. You will help CFOs and COOs reshape their services portfolio, partner with us on the commercial structures (managed-agent contracts, outcome-based pricing, hybrid services-plus-agents constructs), and help define how Ampliwork shows up against incumbent BPO and consulting providers.

What You Will Do

• Own enterprise sales cycles where the buyer is actively comparing outsourcing to AI-driven automation.
• Co-sell with our global consulting partners on joint pursuits that combine advisory, implementation, and our agent platform.
• Translate outsourcing ROI models (FTEs, GBS unit costs, labor-arbitrage assumptions) into AI agent business cases that finance can defend.
• Partner with Pre-Sales and Product to scope agent deployments that displace, augment, or wrap around existing BPO contracts.
• Build relationships with VMO, procurement, and shared-services leaders — including navigating Beeline-style vendor compliance regimes.
• Help shape commercial constructs (managed-agent contracts, outcome-based pricing, hybrid models) alongside the CEO and Operations.
• Represent Ampliwork at NASSCOM, SSON Shared Services & Outsourcing Week, IAOP, HFS Horizons, and similar industry forums.

Year-One Outcomes

• Qualified pipeline build: $15M–$25M USD of qualified TCV pipeline, sourced through outbound, executive networking, and partner co-sell.
• Lighthouse wins: 1–3 closed-won strategic deals in Year 1, with multi-year TCV in the $2M–$5M+ range each.
• Partner co-sell: active joint pursuits with at least two tier-one global consulting partners by end of Year 1.
• Commercial innovation: help shape and close at least one new commercial construct — a managed-agent contract, outcome-based pricing model, or hybrid services-plus-agents construct.
• Market presence: credible Ampliwork presence at a minimum of two priority industry forums (HFS Horizons, SSON, IAOP, NASSCOM).
• Forecast discipline: clean stage-gated forecasting and qualification (MEDDIC/MEDDPICC) across all opportunities above $500K TCV.

Qualifications

• 5–10 years selling outsourcing or managed-services contracts at a tier-one services firm — Accenture, Deloitte, Wipro, Infosys, TCS, Cognizant, Capgemini, Genpact, IBM Consulting, EY, KPMG, or comparable.
• Track record of closing multi-year, multi-million dollar outsourcing deals across at least one of: FAO, HRO, ITO, customer ops, or procurement BPO.
• Strong grasp of how enterprises evaluate outsourcing vs in-house vs technology-driven alternatives, including pricing levers, transition models, and SLA structures.
• Comfortable navigating procurement, vendor management offices, MSAs, SOWs, and vendor compliance frameworks like Beeline.
• Technical curiosity to position AI agents credibly against labor-arbitrage models — you do not need to write code, but you must be able to talk shop with a technical buyer.
• Sales discipline for complex, multi-stakeholder deal-shaping, with executive-level (CFO, COO, CIO) selling experience.
• Energy and curiosity — open-minded, hungry, and genuinely fascinated by how AI agents are about to reshape the entire services industry you came from.
• Based in Boston, New York, or another top Northeast US city; willing to travel ~30% to customers, partners, and industry events.

Our Behaviours

• Be Bold: Leading from the front, challenging assumptions, and having the confidence to push for better ways of working.
• Be Curious: Understanding customers, their challenges, and exploring how AI and automation can improve outcomes.
• Own It: Taking responsibility for outcomes, being proactive, accountable, and solutions-focused.
• Care: Treating customers, work, and colleagues with respect and understanding, fostering a supportive environment.

The Split We Are Hiring For

This role is roughly 60% sales and 40% technical. We need someone who has personally carried a quota selling outsourcing — not a delivery lead, not an account farmer — but who is also fluent enough in technology to credibly compete against the BPO motion they came from.

Why Join Ampliwork

• A category-defining product at the intersection of AI agents and enterprise workflows — not a wrapper, not a chatbot.
• Direct access to the founder, the product team, and named enterprise logos from day one.
• A high-trust, low-bureaucracy operating model — you will own your number, your pipeline, and your playbook.
• Tier-one global consulting and advisory partnerships that materially accelerate your pipeline.
• Equity in a high-growth company building one of the most consequential platforms of this decade.

Compensation and Benefits

• Base salary up to $170,000 USD, commensurate with experience.
• Uncapped variable compensation with accelerators above quota.
• Meaningful equity grant in Ampliforce Inc.
• Comprehensive medical, dental, and vision coverage.
• 401(k) plan, generous PTO, and remote-flexible work within the Northeast US.