[Hiring] Senior Account Executive / Account Executive @M3USA

Role Description

The Senior Account Executive/Account Executive will work closely with one or more Sales Directors aligned with overall sales goals to support client relationship management. This role requires a strong understanding of the company’s full range of offerings and plays a key role in client satisfaction, account management, and sales strategy.

• Facilitates bid process by qualifying RFP’s, writing proposals, and developing effective pricing for clients.
• Defines project-level feasibility for client bids using proprietary tools.
• Keeps the company’s CRM tool updated with delivered bids.
• Works with Account Directors and Sales Directors to develop, expand, and leverage the client relationship with a focus on developing incremental revenue through closing sales, effective upselling, and managing client expectations during the delivery phase.
• Assists the Client Services Team during project delivery with additional information and partner source, if required.
• Assists in presentations and other sales-related activities required by the Sales Director and Account Directors.
• Complies with ISO 20252:2019 and ISO 27001 standards.

Qualifications

• Bachelor’s degree or equivalency preferred
• 4-6 years of experience in pre-sales and proposal management in the Market Research industry
• Strong communication skills (spoken and written English)
• Proficiency in MS Word, Excel, and PowerPoint
• Customer-centric mindset; previous customer service experience is a plus

Requirements

• Must be available to work in US shift hours - EST time zone.

Benefits

• #LI-Remote
• #LI-AR1