Role Description
Better Impact is hiring an Account Executive to help carry our next phase of growth. This role will report directly to the VP of Sales.
This is a full-cycle, demo-driven closing role. You will:
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Run prospecting, discovery, demo, handle objections, negotiate, and close, primarily with volunteer program leaders at nonprofits, hospitals, government agencies, and volunteer centers.
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Own your full pipeline: qualifying and running demos on inbound, SDR-sourced, and (increasingly) self-sourced leads.
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Manage forecast and deal hygiene in HubSpot.
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Work closely with your SDR or BDR team members, your VP of Sales, and Customer Success on handoff and onboarding.
What you will do
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Run a full-cycle sales process from discovery through close: qualify inbound and SDR-set demos, lead a consultative, value-first demo, handle pricing conversations and objections, and close.
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Build roughly 30% of your opportunity pipeline using outbound campaigns that incorporate calling, emailing, and social (LinkedIn) strategies.
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Carry and hit a monthly quota built on ACV and closed-deal volume, with a clear weekly pipeline review and forecast cadence.
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Build and protect a healthy pipeline, including a self-sourced component through outbound prospecting, sequence follow-up, and reengagement of past closed-lost opportunities.
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Run demos and discovery from the volunteer's point of view first, not just the administrator's, using Better Impact's established demo methodology and closing checklist.
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Use discovery to surface the prospect's own urgency rather than manufacturing it, and apply approved urgency and pricing frameworks consistently rather than improvising deal-by-deal.
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Keep HubSpot pipeline data accurate and current: deal stage, next steps, decision maker and budget holder, and close date, so your forecast can be trusted.
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Partner with your SDR/BDR and with Customer Success on clean handoffs, so new customers start onboarding with the right expectations and the right contacts.
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Stay current on product, pricing, and competitive positioning as Better Impact modernizes its platform and pricing structure, and bring field feedback back to the team.
Qualifications
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2+ years of full-cycle, closing sales experience, ideally in SaaS or software, with a demonstrated track record of hitting or exceeding quota.
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Experience building and running your own outbound sequences (Apollo, Sales Navigator, or similar) alongside inbound demo volume.
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Comfort running a high-volume, demo-driven sales motion: this is a high-activity role with real deal velocity, not a long, low-volume enterprise cycle.
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Strong discovery and objection-handling skills, with the ability to sell value and outcomes to a buyer who is not evaluating you on technology for its own sake.
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Experience or genuine comfort selling to mission-driven, budget-conscious buyers (nonprofits, government, healthcare, education), including the ability to build urgency and justify price without becoming transactional.
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Disciplined pipeline and CRM hygiene: accurate, current HubSpot data, reliable forecasting, and follow-through on next steps.
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Coachability: a real track record of taking structured coaching (call reviews, scorecards, scripting) and visibly improving from it.
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Strong verbal and written communication skills, comfortable presenting to both a single volunteer coordinator and, on larger deals, a broader buying committee.
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Resilience and self-direction in a fast-changing environment: pricing, packaging, and process are actively evolving here, and you'll be expected to adapt quickly rather than wait for a finished playbook.
Strong pluses
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Experience selling into nonprofits, volunteer programs, healthcare systems, higher education, or government/municipal buyers.
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Experience with volunteer management, case management, CSR/ESG, or other mission-driven or compliance-adjacent SaaS categories.
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Experience selling through a merger or major pricing/packaging change, and staying productive through that kind of transition.
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Familiarity with HubSpot as a sales CRM.
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Experience with a structured sales methodology (MEDDPICC, Sandler or similar) and comfort working from a defined closing checklist rather than an unstructured pitch.
Benefits
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Competitive base salary plus uncapped commission.
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Medical, dental & vision insurance (after 90 days).
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401(k) program with an employer match (after 90 days).
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Unlimited vacation + 9 paid holidays.
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Paid parental leave.