[Hiring] Senior Account Director, In-Account Growth @Phase2

Role Description

Every engagement is shaped around a specific client problem, and you own your accounts end to end. You sit with clients to understand what's getting in their way, then bring the technical depth to shape the answer:

• How the solution is architected
• What data and cloud infrastructure it depends on
• What's feasible before it reaches a proposal

You scope it, price it, and stand behind it. After the signature, you stay close through delivery, escalations, and renewals, keep the account healthy, and turn every win into the next opportunity. You own the sales strategy for your accounts, build the value story executives will fund, and bring the market insight that shows clients why now.

Qualifications

• 10+ years selling and growing accounts at a technical or product-focused agency, systems integrator, or technology consultancy.
• A proven track record of leading client portfolios worth $7M+ a year and growing them by expanding into new areas of the business.
• Experience scoping and pricing custom engagements with delivery teams, including SOWs, retainers, or outcome-based models.
• Real fluency in today's technology landscape: DXPs and CMS platforms, cloud, data platforms, integrations, and how enterprise AI systems are built and governed.
• Comfort selling to both marketing and technology leaders, often in the same account.
• Experience influencing senior executives through insight, clear writing, and sound negotiation.
• You use AI as an accelerator in your own work, to sharpen account research, build stronger points of view, and move faster from idea to proposal.

Requirements

• AI fluency across product and tech.
• A working grasp of modern platforms and data.
• Experience-led thinking.
• Consultative deal leadership.
• Proactive ideation.
• Market and industry insight.
• Trusted partnership.

Benefits

• Fully remote: work from anywhere with a remote-first team and a flexible culture.
• Comprehensive benefits: medical, dental, vision, life insurance, and disability, plus supplemental options through Aflac and Transamerica.
• Wellness program: rewards for participation.
• 401(k): 3% employer contribution, no match required, 100% vested after 90 days.
• Time off: 16 vacation days, 4 personal days, and 1 volunteer day to start, increasing with tenure.
• Paid parental leave: up to 12 weeks fully paid for birthing parents and up to 6 weeks fully paid bonding leave, based on tenure, including adoption and foster placement, with the option to extend through unpaid leave.
• Family-building support: fertility, adoption, and surrogacy benefits through Kindbody, plus virtual health coaching and care navigation.
• Home office stipend: $500 to set up your workspace.

Company Description

Phase2 is an Equal Opportunity Employer and complies with all applicable laws regarding non-discrimination and affirmative action. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, age, or any other protected status. We are committed to providing reasonable accommodations to applicants with disabilities throughout the recruitment process.