[Hiring] SDR Manager @Triple Whale

Role Description

Triple Whale is hiring an SDR Manager to help scale our Sales Development organization during an important stage of growth. This person will manage a team of approximately 5–8 SDRs, owning their day-to-day performance, development, coaching, and promotion readiness.

• Manage, coach, and develop a team of 5–8 SDRs.
• Own day-to-day SDR performance, including activity quality, meeting creation, held meeting rates, opportunity creation, and pipeline contribution.
• Help each SDR improve through regular 1:1s, call coaching, email reviews, pipeline inspection, role plays, and tactical feedback.
• Build clear development plans that help SDRs progress toward promotion pathways into AE, partnerships, sales leadership, or other commercial roles.
• Partner with the existing SDR Manager and Sales leadership to divide coverage, improve team operating rhythm, and scale best practices.
• Bring new strategic ideas and tactical outbound strategies that help the team reach underpenetrated segments of our overall TAM.
• Help SDRs use sales tools, data, research workflows, sequencing platforms, LinkedIn, HubSpot, Apollo, and other systems more effectively.
• Improve account prioritization, persona targeting, messaging relevance, and outbound execution.
• Partner with AEs to align on territory strategy, account handoffs, meeting quality, and follow-up discipline.
• Partner with Marketing, RevOps, and Product Marketing on campaign follow-up, list building, event plays, competitive positioning, and new product messaging.
• Create a culture of accountability, curiosity, preparation, high standards, and continuous improvement.
• Identify process gaps, tooling gaps, enablement needs, and coaching opportunities that improve SDR productivity.
• Help recruit, interview, onboard, and ramp new SDRs as the team grows.

Qualifications

• 2+ years of experience managing SDRs, BDRs, or outbound sales development teams.
• Proven ability to coach early-career sales talent and improve rep performance.
• Strong understanding of outbound prospecting, including account research, persona mapping, sequencing, cold calling, LinkedIn outreach, objection handling, and meeting qualification.
• Experience managing a team against activity, conversion, pipeline, and quality metrics.
• Comfort using modern sales tools such as HubSpot, LinkedIn Sales Navigator, Gong, Apollo, Clay, Outreach, Salesloft, or similar platforms.
• Strong interest in improving sales development workflows through better data, smarter tooling, and more effective rep execution.
• Ability to bring fresh ideas while collaborating well with existing leadership and operating structures.
• Strong communication skills with a high bar for clear, relevant, commercially sharp messaging.
• Analytical mindset with the ability to diagnose funnel problems and turn data into coaching or process changes.
• High ownership, strong follow-through, and comfort operating in a fast-moving environment.
• Experience selling into ecommerce, retail, marketing, analytics, attribution, or performance marketing teams is a plus.

Our Values

• We Are Customer Obsessed: From our mission to every detailed project, everything we do is designed to create a positive impact for our customers.
• We Move (Very!) Quickly: The speed at which we work, iterate, and deliver value is our most competitive advantage.
• We Are Trustworthy: Candor, directness, and honest communication helps us learn, grow and improve so we can win together.
• We Are Curious: We extend beyond our comfort zone and ask questions that guide us towards new, creative, and bold paths.
• We Act Like A Mensch: We act with honor, integrity and empathy, and have deep respect for our customers and each other.

Join Us in Making Waves

If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment.