[Hiring] Salesforce Technical Consultant @Probe CX

Role Description

The Salesforce Technical Consultant is responsible for designing, configuring, developing, and supporting Salesforce solutions that meet business and client requirements. This role is primarily focused on hands-on technical delivery, working closely with functional consultants, solution architects, project managers, and other developers to build high-quality, scalable, and maintainable Salesforce solutions.

A Technical Consultant contributes across the delivery lifecycle, including:

• Technical design
• Build
• Testing
• Deployment support
• Defect resolution

They are expected to apply sound development practices, collaborate effectively with project teams, and contribute to successful delivery outcomes while continuing to grow their technical consulting capability.

Qualifications

• Experience delivering Salesforce solutions in a development, configuration, or technical consulting role
• Hands-on experience with Salesforce platform development including Apex, Lightning Web Components, flows, and other declarative features
• Understanding of Salesforce data model, security model, automation capabilities, and platform constraints
• Ability to interpret requirements and convert them into effective technical solutions
• Strong problem-solving and debugging skills
• Good written and verbal communication skills
• Ability to work collaboratively within cross-functional delivery teams
• Familiarity with agile delivery methods and project-based delivery environments

Requirements

• Build Salesforce solutions using a combination of declarative and programmatic capabilities
• Translate functional requirements and solution designs into technical components and build tasks
• Develop solutions across areas such as Apex, Lightning Web Components, flows, validation rules, integrations, and security controls
• Support the implementation of scalable and maintainable solutions aligned to project requirements and architectural direction
• Contribute to technical design discussions and raise implementation considerations, risks, and constraints
• Develop custom Salesforce functionality using platform tools and coding frameworks
• Configure standard platform features where appropriate to support business requirements
• Support integration development and external system interactions under the guidance of architects or senior technical team members
• Write clean, efficient, and maintainable code aligned to agreed standards
• Assist with troubleshooting, debugging, and defect resolution during build and test phases
• Perform unit testing and support system, integration, and user acceptance testing activities
• Ensure technical deliverables are complete, tested, and aligned to requirements
• Participate in code reviews and apply feedback to improve quality and consistency
• Support documentation of technical designs, configuration, and deployment activities
• Follow established development standards, governance processes, and release practices
• Work closely with functional consultants and business stakeholders to understand requirements and clarify technical implications
• Collaborate with other developers, architects, and delivery team members across project activities
• Support sprint planning, estimation, and backlog refinement activities
• Communicate progress, issues, and dependencies clearly to the project team
• Contribute positively to team delivery, knowledge sharing, and problem solving
• Continue building capability across Salesforce platform development, tools, and best practices
• Seek feedback and coaching to improve technical and consulting skills
• Contribute to reusable components, technical assets, and delivery accelerators where appropriate
• Share learnings and support knowledge exchange within the broader team
• Support estimation and pre-sales activities where required
• Contribute technical input to solution discussions, assumptions, and delivery planning
• Assist with internal demos, assets, or proof-of-concept activities where relevant

Benefits

• Salesforce certifications such as Administrator, Platform Developer I, JavaScript Developer I, or related credentials
• Experience with Sales Cloud, Service Cloud, Experience Cloud, or other Salesforce products
• Exposure to integrations, APIs, data migration, or DevOps tooling
• Experience working in consulting, implementation, or client-facing delivery environments
• Familiarity with version control, deployment processes, and release management practices

Key Attributes

• Strong hands-on builder with a practical and quality-focused mindset
• Detail-oriented and committed to producing reliable technical outcomes
• Collaborative and open to feedback, coaching, and continuous improvement
• Proactive in identifying issues, risks, and better ways of working
• Comfortable working in structured delivery environments while adapting to change
• Focused on delivering value for clients and the wider project team

Typical Measures of Success

• Quality and reliability of technical deliverables
• Timely completion of assigned build and support tasks
• Adherence to development standards and technical best practice
• Effective collaboration with functional and technical team members
• Positive contribution to successful project outcomes
• Growth in technical depth, consulting maturity, and delivery autonomy over time