[Hiring] Salesforce Solution Architect @Ruri Software Technologies LLC

Role Description

Salesforce Solution Architect- Field Service Lightning

• Location: Remote
• Duration: Long term
• Required: FSL Architect, Service Cloud, at least 5 E2E Implementations in SA role
• Certified Salesforce Field Service Lightning Consultant
• Experience with setting up FSL data model (Work Orders, Service Appointments, Service Resources, Territories, etc)
• Ability to configure Service Rules and Objectives in support of Field Service business processes
• Experience installing FSL managed package and guided setup configuration.

Primary responsibilities include overall project and customer success as well as:

• As a key contributor on a project team, guide customers through the implementation of Salesforce solutions
• Engage customer stakeholders to understand desired business outcomes and define success criteria
• Articulate to customer stakeholders the value of recommended solutions and approach
• Lead Customer-facing Discovery and requirements refinement sessions to uncover customers' business, functional, and technological requirements
• Perform fit-gap analysis between Salesforce functionality and client requirements
• Document business requirements as part of the Technical Design Document in collaboration with Technical Architect
• Manage the delivery and testing of the functionality by Development resources
• Iterate on solutions through a Build/Test/Review cycle with customer Product Owner
• Develop training curriculum and deliver training sessions to the solution's end users

Qualifications

• FSL Architect
• Service Cloud experience
• At least 5 E2E Implementations in SA role
• Certified Salesforce Field Service Lightning Consultant
• Experience with FSL data model setup

Requirements

• Ability to configure Service Rules and Objectives
• Experience with FSL managed package installation

Benefits

• Long term remote position