[Hiring] Salesforce Solution Architect @Pierce Washington

Role Description

You are an experienced functional Solution Architect who specializes in the Salesforce Revenue Cloud and loves to work collaboratively with clients to design and implement CPQ (Steelbrick) solutions. You strive for and deliver excellence for yourself, your team, and your clients. You have a natural curiosity to uncover a client’s pain points, key requirements, and implicit needs and the charisma to cast a vision for what is possible with the Revenue Cloud.

• Your primary responsibility is to design and deliver quote-to-cash (Q2C) automation solutions using the Salesforce Revenue Cloud beginning with the Q2C process discovery phase through to implementation providing functional guidance to your clients and the consultants on your team.
• Operate in a client-facing capacity to gather, synthesize, and translate business requirements into well-architected solutions that deliver Salesforce Revenue Cloud best practices.
• Lead discovery workshops to gather, define, and document current and future state business processes and functional requirements.
• Lead high-level integration discussions and design workshops and create current and future state architecture diagrams.
• Develop robust, scalable, and flexible solutions through the creation of architectural designs, prototypes, and proof-of-concepts.
• Act as the overall solution owner during the implementation phase ensuring the project’s scope and outcomes are on track.
• Conduct solution architecture reviews with project team members prior to design and development activities.
• Serve as the functional lead and coach team members to implement declarative configurations (Consultants) and customizations (Developers).
• Demonstrate a strong understanding of Salesforce Revenue Cloud capabilities and clearly communicate its limitations and best practices to clients.
• Develop and present solution options to clients, evaluating the pros and cons of declarative configuration against code and customization.
• Provide detailed level of effort estimates for proposed solutions.
• For clients with complex configuration requirements, leverage our strategic partner solution, Logik.io.
• Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions.
• Assist in interviewing candidates to hire the best consultants into our practice.
• Work anywhere remotely with up to 25% travel required based on client needs and Covid safety concerns.

Qualifications

• 6+ years of Salesforce industry experience in a consulting capacity working with the Sales Cloud and/or Service Cloud.
• 3+ years of hands-on experience with Salesforce CPQ (required), Billing (preferred), and Experience Cloud (preferred).
• Prior experience as a Solution Architect or similar role on 4+ quote-to-cash CPQ projects that were at least 6 months in duration.
• Complete understanding of data models, product/pricing master data management, and standard ERP integration reference architecture.
• Hands-on declarative configuration expertise implementing products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes.
• Working knowledge of custom development concepts such as flows, lightning components, apex, triggers, and web services.
• Excellent client-facing written and oral communications skills.
• Experience in the High Tech or Manufacturing industries highly desired.
• Active Salesforce certifications or ability to achieve relevant certifications upon hire within first several months.
• Required Salesforce certifications: Administrator, CPQ Specialist.
• Preferred Salesforce certifications: Billing Specialist Superbadge, Advanced Billing Specialist Superbadge, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant, Platform App Builder, MuleSoft Certified Developer.
• Experienced in project management theories, practices, and methods including Agile.
• Experienced with Visio, JIRA, Prodly, Copado, or similar tools desirable.
• Understanding of complementary CPQ applications such as Logik.io, DigitalRoute, DocuSign CLM, Conga Contracts, Xactly, Zilliant, PROS, and Avalara Tax.
• Bachelor’s degree in business, computer science, or engineering.

Benefits

• Competitive compensation package.
• Health, vision, dental, life & disability insurance.
• Flexible, collaborative work environment with a commitment to work-life balance.
• Work anywhere, with full remote and hybrid options depending on location.
• Learn and challenge yourself in a fast-paced, growing tech company.