[Hiring] Salesforce Senior Implementation Consultant @Attain Partners

Role Description

Attain Partners is looking for an experienced Senior Salesforce Implementation Consultant to join our growing Education Services team and help advancement and fundraising teams around the world make the leap to Salesforce. In this role, you’ll lead the implementation of the most popular solutions in the industry, which includes Kindsight’s ascend product and Salesforce’s Education Cloud.

As a Senior Implementation Consultant, you’ll be responsible for:

• Guiding diverse clients through a collaborative implementation process.
• Designing solutions and configuring various Salesforce-based products and features to meet client needs.
• Providing advice and best practices.
• Leading user testing.
• Supporting data and deployment activities.

Qualifications

• Expert level understanding of Salesforce and its core clouds (e.g., Sales, Service, Experience).
• Extensive experience performing advanced configuration tasks, including the development of custom solutions and automations (Flows).
• Some experience working with or in education institutions or non-profits.
• Experience implementing enterprise-level Salesforce and related technology projects from inception through go-live.
• Experience delivering projects using agile software development methodologies.
• Experience defining business requirements, writing user stories, and providing detailed system architectures and solution designs.
• Experience mocking up, diagraming and/or documenting process flows, integrations, complex automations and UX/UI designs.
• A strong understanding of database design and system architecture concepts.
• Experience supporting and building out integrations between Salesforce and external systems.
• Demonstrable knowledge of relevant programming languages and constructs common to Salesforce.
• Advanced understanding of environment management, release management, and deployment methodologies.
• Excellent oral and written communication skills.

Requirements

• 6+ years direct experience in implementing, managing and/or supporting CRM systems.
• 2+ years direct experience configuring and administering solutions in Salesforce.
• Salesforce Admin Certification and one other advanced certification in Salesforce or related products.
• 2+ years working in university or non-profit fundraising and alumni/constituent relations is preferred.
• Experience implementing or managing an instance of Education Cloud, Kindsight ascend or Affiniquest.
• Experience implementing or administering Experience Cloud, Marketing Cloud or Data Cloud.
• Project management skills and experience in managing teams.
• Direct, hands-on experience with software development using relevant languages and tools.
• Strong knowledge of data management practices.
• Strong knowledge of CRM software quality assurance best practices.
• Experience supporting sales and business development.
• Bachelor’s degree or higher in a related field or 8+ consecutive years of relevant work history.

Benefits

• Competitive health, dental, and vision coverage.
• HSA and FSA accounts.
• Life and disability insurance.
• Fertility and family planning benefits.
• Employee assistance and discount programs.
• 11 paid federal holidays and flexible unlimited time off (UTO).
• Generous 401(k) matching with immediate vesting.
• Flexible career paths for advancement and mobility.
• A healthy environment that values unique experiences.

Salary Range

$130,000 — $140,000 USD

Additional Information

Attain Partners is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.