[Hiring] Sales Training Manager @Mallinckrodt Pharmaceuticals

Role Description

The Sales Training Manager plans, develops, and directs the implementation of training programs for sales professionals. The role works closely with various departments to ensure that current programs align with marketing direction, sales force needs, and Keenova’s strategic direction.

• Focuses on training sales professionals operating in Specialty Care markets.
• Develops and manages training programs that support the promotion of multiple products that:
  • Address varied disease states
  • Across multiple therapeutic areas
  • In diverse selling environments
• Collaborates with Sales, Sales Management, Patient Access, Medical, Sales Operations Leadership, Marketing, Compliance, Legal, and Regulatory teams.
• Possesses in-depth knowledge of specific therapeutic areas and monitors dynamic market information.
• Oversees, plans, develops, and directs the implementation and coordination of training programs for sales representatives by:
  • Developing training solutions to complex problems using ingenuity and innovation.
  • Managing the implementation of the sales training program to ensure compatibility with marketing direction and educational principles.
  • Interacting across organizational lines with internal senior managers and key field managers.
  • Working closely with departmental heads and other training managers to meet learning needs.
• Creates implementation guides for new marketing pieces and implements delivery to the field sales organization.
• Manages and oversees various vendors for delivering workshops to the sales organization.
• Manages Endo Academy and similar systems to support learning information management.
• Leads credentialing process and management of credentialing website for all Branded Pharmaceuticals.
• Manages team-building activities and other departmental administrative activities.
• Coordinates with Marketing, Sales, Sales Operations, and Patient Access to translate market information into relevant training topics.
• Provides input to Marketing and Sales regarding field communications.
• Formulates training policies and schedules.
• Prepares the Sales Training budget and manages vendors and budgets.
• Utilizes centralized resources to support curriculum implementation.
• Directs and develops strategies for achieving Sales Training excellence.
• Defines appropriate training content for the commercial organization and ensures effective implementation.
• Directs and develops tools for measuring the quality, consistency, and impact of marketing and sales programs.
• Assesses capability and training needs for sales by collaborating with sales, patient access, and marketing.
• Responsible for development of agendas and content for all sales and plan of action meetings.

Qualifications

• A bachelor’s degree in science, engineering, education, marketing, or a related field.
• At least 3-5 years’ experience as a sales representative in the pharmaceutical/related industry.
• A previous District or Peer Trainer or like role is preferred.

Requirements

• Significant exposure to sales, marketing, product management, and/or training functions.
• Knowledge of learning, training, testing, educational concepts, program design, implementation, and performance measurement is preferred.
• Knowledge of patient access.
• Knowledge of the marketplace, patient, and customer types the trainer role will support.

Skills & Abilities

• Strong skills in written and oral communication.
• Superior project management skills and attention to detail.
• Strong ability to lead without authority and coach for performance.
• Demonstrates a proactive nature in developing and executing training strategy.
• Demonstrates strong vendor management skills.
• Ability to initiate/run projects with minimal supervision.

Physical Requirements

• Remote - 10% - 15% travel.

Benefits

• Keenova offers employees a Total Rewards package which includes competitive pay and benefits.
• The expected base pay range for this position is $111k – $178k.
• This position is eligible for a bonus in accordance with the terms of the applicable program.