[Hiring] Sales Trainer, Sales Enablement and Effectiveness @GeneDx

Role Description

We are seeking a strategic Sales Trainer to drive sales effectiveness and high performance across all GeneDx sales divisions. This role ensures commercial teams are equipped with the skills, tools, and data-driven strategies needed to manage territories, leverage CRM and analytics platforms, and consistently execute at a high level. You will work alongside a team of sales trainers who specialize in product knowledge and clinical context specific to each sales division, complementing that expertise with best-in-class selling skills and execution training.

As part of the Commercial Training team, you will design, develop, and deliver programs that strengthen field readiness through new hire onboarding, ongoing skills development, and continuous performance enablement. You will lead training on core competencies, including:

• Pre-call planning
• Consultative and value-based selling
• Account strategy
• Call execution
• Effective use of CRM systems and sales analytics tools

This role directly supports our mission to advance earlier and more accurate diagnoses by expanding patient access through high-quality, impactful customer engagement.

Qualifications

• Bachelor’s degree in life sciences, healthcare, education, or related field.
• 3–5 years of experience in sales training or sales enablement within biotech, pharma, or diagnostics.
• Demonstrated expertise in selling skills and sales methodologies (e.g., consultative selling, value-based selling, account-based selling, or structured sales frameworks).
• Experience with genetics and rare diseases.
• Deep understanding of CRM systems and sales analytics tools, specifically Salesforce and Tableau.
• Strong communication, facilitation, and instructional design skills.
• Comfort with both virtual and in-person training modalities.
• Ability to work cross-functionally and manage multiple projects in a fast-paced environment.
• Willingness to travel up to 20% for training events, field visits, and national meetings.

Requirements

• Previous field sales experience in genetic testing, pediatrics, prenatal care, or rare disease (preferred).
• Familiarity with LMS platforms (e.g., Seismic) (preferred).
• Training certification (e.g., ATD, CPTD, Kirkpatrick) or instructional design experience (preferred).

Benefits

• Paid Time Off (PTO)
• Health, Dental, Vision and Life insurance
• 401k Retirement Savings Plan
• Employee Discounts
• Voluntary benefits

Work Environment

This is a fully remote position. The employee will work from a home office or other suitable remote location with reliable high-speed internet access. Work is performed in a climate-controlled environment using standard office equipment, including computer, phone, and video conferencing tools. Your standard work schedule and hours will be established in collaboration with your leader and may be adjusted to align with evolving business needs.

Physical Demands

This is a sedentary role requiring prolonged periods of sitting while working at a computer. Physical demands include:

• Sitting for extended periods (up to 8 hours per day)
• Repetitive use of hands and fingers for typing and mouse operation
• Visual acuity for reading computer screens and documents
• Ability to communicate effectively via phone and video calls
• Occasional lifting of up to 10 pounds (office supplies, equipment)

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.