[Hiring] Sales Trainer @CNX

Role Description

The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity.

• Provide employees with skills-based, client coaching to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction.
• Partner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motions.
• Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client/specific territories.
• Oversee and validate the delivery and quality of provided training.
• Track the effectiveness of training interventions through multiple assessment tools.
• Work with all team members to improve sales systems to achieve a positive customer experience.
• Maintain a high level of communication with your team to ensure strategic client relationship is fostered and developed.
• Maintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content delivery.
• Help create a culture of learning where individuals manage their own development, competence, and performance.

Qualifications

• 3+ years of experience working in a customer service, training or sales capacity.
• Expertise in training within your peer group.
• Experience in high-volume calling.
• Experience working with Salesforce.com or similar CRM.
• Technical skills in MS Office.
• Experience prioritizing concurrent projects and demonstrating project management skills.
• Experience demonstrating multiple strategies, platforms, and skills to varied audience.
• Willingness to work from home.

Location

PHL Makati City - SLC

Time Type

Full time