Role Description
We are looking for an experienced Sales Team Lead to drive performance, coach talent, and lead our European sales operations in a fully remote setting. This is a hands-on leadership role for someone who can inspire a team, make sound decisions under pressure, and help turn complex situations into successful outcomes.
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Lead, coach, and develop a team of Sales Executives supporting our European markets
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Monitor team performance, sales activity, and key commercial KPIs
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Provide ongoing coaching, feedback, mentoring, and support to help team members improve and succeed
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Support and coach Sales Executives in developing their sales approach, handling objections, and improving conversion
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Drive revenue growth by ensuring excellent sales execution and customer experience
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Support the team in handling complex, urgent, and emotionally sensitive client situations
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Identify performance gaps and implement practical coaching and development strategies
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Identify process improvements and contribute to sales strategy development across European markets
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Work closely with management and cross-functional teams to align business objectives
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Act as a role model by maintaining high standards of professionalism, ownership, and customer focus
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Participate in the onboarding and training of new team members
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Support the continuous development of sales processes, tools, and best practices within the team
Qualifications
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Excellent communication skills in English; additional European language skills are an advantage
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Previous experience leading, coaching, or mentoring sales teams
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Proven sales experience with a strong track record of achieving commercial targets
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Strong coaching skills and the ability to motivate and develop salespeople
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A resilient, solution-oriented leadership style with strong decision-making abilities
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Ability to remain calm and effective in high-pressure situations
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Strong organizational and stakeholder management skills
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Excellent communication and interpersonal skills
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Collaborative mindset with flexibility for occasional scheduled weekend work
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Experience in international, customer-facing, or other fast-paced service environments is an advantage
Benefits
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A leadership role with real impact in a business that helps people in urgent need
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The opportunity to shape and develop a high-performing international sales team
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The opportunity to directly coach and develop Sales Executives and influence their performance
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Full onboarding and industry-specific training
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A modern remote setup with top digital tools and equipment provided
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A culture of ownership, flat hierarchies, and open communication
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A diverse, international team that values initiative, collaboration, and results
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Competitive compensation with opportunities for professional growth and development