[Hiring] Sales Support Specialist @Xtium

Role Description

At XTIUM, we don’t just build IT solutions—we build careers. Our culture is designed to empower individuals to achieve their best while making a real impact. You’ll have the opportunity to connect with our leadership team, embrace challenges, and celebrate success in a dynamic, fast-paced environment. If you’re passionate, driven, and eager to grow, XTIUM is where your potential meets opportunity.

The role supports the sales and account management function by assisting in the preparation of proposals, generating quotes, and managing renewals for clients and prospects. It involves direct interaction with customers to address inquiries, provide relevant information, and ensure a high level of service. The role includes:

• Coordinating with vendors to obtain pricing and availability details
• Managing deal registrations (including Cisco CCW)
• Maintaining accurate sales data in systems like Salesforce
• Supporting the order lifecycle by processing purchase orders, closing opportunities, and ensuring smooth handoff to order processing

Qualifications

• Excellent and clear communication skills, oral and written
• Strong customer service orientation
• Knowledge of and/or experience with hardware, software technologies, and managed services
• Strong working knowledge of Microsoft Excel, Word, and Outlook
• Experience with SalesForce.com
• Experience with Cisco CCW/CCWR and SAAS
• Experience working with distribution partners
• Excellent organizational and follow-up skills required
• Minimum 5+ years experience in a similar role
• Excellent problem-solving skills
• Team player and collaborative personality
• Ability to work independently and establish priorities

Requirements

• Assist account managers in producing sales proposals for clients and prospects
• Provide direct customer service to XTIUM accounts as necessary
• Answer client and prospect inquiries
• Prepare renewal quotes for manufacturers and OEM renewals like Cisco and Microsoft
• Proficient in CCW tool and deal registration for Cisco
• Collect pricing from distribution channels, vendors, and/or subcontractors
• Check on product availability and lead times
• Assist with data entry and day-to-day maintenance of sales activity tracking system
• Provide informational materials to clients and prospects
• Register deals with manufacturers
• Other administrative duties as required

Benefits

• Competitive salary range: $24.00/hr - $31.25/hr for base salary plus additional variable compensation
• Compensation may vary depending on qualifications, skills, competencies, experience, and location
• Med/Dental/FSA/401(k)/Flexible benefits
• Paid Time Off

Company Description

XTIUM is an equal opportunity employer.

Remote