[Hiring] Sales Support Representative I @SiteOne Landscape Supply
Sales Support Representative I @SiteOne Landscape Supply
Sales
Salary unspecified
Remote Location
Employment Type full-time
Posted 1mth ago

[Hiring] Sales Support Representative I @SiteOne Landscape Supply

1mth ago - SiteOne Landscape Supply is hiring a remote Sales Support Representative I. 💸 Salary: unspecified 📍Location: USA, Canada

Role Description

The Sales Support Representative plays an important role responsible for providing sales support to the SiteOne sales team and helping to handle complex customer needs.

  • Provide sales support to Key Account Managers and Business Development Managers.
  • Proactively communicate needs and problems to Store Personnel and Line of Business Specialists, as needed.
  • Handle day-to-day customer needs including:
    • Diagnosing customer problems
    • Providing customer quotes
    • Taking customer orders
    • Coordinating order logistics
    • Sourcing and monitoring order fulfillment via phone
  • Develop deep and lasting relationships with customer personnel via phone.
  • May manage a small book of business, responsible for growing gross margin in book of business year-over-year.
  • Leverage solution-focused sales tools and processes to maximize growth with assigned accounts.
  • Maintain high level of customer satisfaction with assigned accounts.
  • Maintain appropriate professional and technical industry knowledge.
  • Partner with leadership and Field Support to understand the impact of emerging technologies and ways of working on business performance, and actively support and lead their implementation.
  • Ensure that customers are aware of and fully utilizing all of SiteOne’s capabilities including SiteOne University, vendor support, and Partner’s Program.
  • Leverage CRM tools to manage account activity, track opportunities, document customer interactions, and report on pipeline and performance.
  • Create Material Take-Off (MTO) estimates from landscape and irrigation plans and drawings.
  • Review blueprints, designs, and specifications to determine required materials.
  • Support contractors and customers with project planning and product solutions.

Qualifications

  • 1-3 years of customer service or sales support experience preferred.
  • Knowledge of trends in the green industry; familiarity with landscape, nursery, forestry, and/or irrigation products preferred.
  • Proven knowledge of the sales cycle and solution selling techniques.
  • Ability to effectively leverage CRM tools to organize accounts, manage opportunities, and drive consistent sales execution.
  • Strong math and calculation skills for estimating quantities and costs.
  • 3+ years’ experience in landscaping, irrigation, construction supply, or estimating.
  • Experience working with contractors or project-based sales environments.
  • Ability to communicate value proposition and differentiate SiteOne's products and services using professional presentation skills.
  • Must possess strong communication, organizational, time management, and negotiation skills.
  • Ability to think quickly and make decisions.
  • Must be proficient in computer skills including Microsoft Office (Excel, Word, and PowerPoint).
  • Ready and willing to learn and adopt, and encourage others to learn and adopt, new technologies and ways of working.
  • High school diploma or equivalent required; college degree preferred.

Benefits

  • Competitive Compensation
  • Medical, Dental and Vision plans
  • Paid Time Off, Paid Holidays
  • DailyPay available!
  • 401k with company match
  • Tuition Reimbursement
  • Lucrative Associate Referral Program
  • Company Apparel and Work Boot Vouchers
  • Opportunity for Advancement
  • Paid Training and Business Certifications Available
  • Free Counseling Services/Employee Assistance Program
  • Life Insurance and Short- and Long-Term Disability Insurance
  • Product Discounts
  • Most Branches never work Sundays!
Before You Apply
remote Be aware of the location restriction for this remote position: USA, Canada
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Sales Support Representative I @SiteOne Landscape Supply
Sales
Salary unspecified
Remote Location
Employment Type full-time
Posted 1mth ago
Apply for this position
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Applied
Sent Follow-Up
Interview Scheduled
Interview Completed
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remote Be aware of the location restriction for this remote position: USA, Canada
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply
Applied
Sent Follow-Up
Interview Scheduled
Interview Completed
Offer Accepted
Offer Declined
Application Denied
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