[Hiring] Sales Support / Quoting Specialist @Arcanys

Role Description

We are looking for a Sales Support / Quoting Specialist to join Arcanys and support our client, a leading Swiss digital signage company (hardware players, software licenses, and services) selling through US distributors and resellers.

• Handle small requests, extensions, renewals, and pro-rata quotes.
• Act as a liaison between sales and technical support to enhance channel efficiency.
• Help establish playbooks for a growing team as the first US hire for this function.

Qualifications

• Technical background (technical degree or experience in tech support/IT).
• Experience in sales, sales support, or channel support.
• Ability to discuss standard hardware and software specs with partners.

Requirements

• Proven B2B inside sales or sales support experience.
• Practical hardware/IT technical knowledge (e.g., tech support background, IT experience, or a technical degree).
• Experience building quotes, working with price lists, and strong Excel skills.
• Ability to ask sharp, structured questions to extract real information from prospects.
• Fluent, confident spoken and written English; comfortable with live calls.
• High attention to detail with CRM data entry and follow-ups.
• Willingness to work fixed US business hours (Philippine night shift).

Benefits

• Top compensation based on expertise.
• Long-term work from home + allowances.
• Reimbursable allowance of up to 15K for your home office setup.
• Standard 5 day work week from Monday to Friday.
• Flexible working schedule.
• Flat management style and open-door policy.
• Work with the latest technologies.
• Enrolment to HMO for a maximum of 3 immediate dependents on your 1st day.
• Incentive-based wellness program.
• Toastmasters, English classes, and other learning opportunities.
• Free consultations with Arcanys registered nutritionist-dietitians.
• Free access to our very own Arcanys CrossFit gym or company-sponsored membership in a different gym.