[Hiring] Sales Support Manager @J&P Hospitality Management

Role Description

This role is designed for a highly motivated sales professional who thrives on prospecting, building relationships, and driving occupancy across multiple hotel markets through hands-on execution.

• Must reside within a reasonable driving distance to a major airport
• Up to 80% travel supporting hotels across multiple states
• Job Title: Sales Support Manager
• Reports to: Regional Director of Sales
• FLSA Status: Exempt
• Location: Remote (with significant travel required)
• Direct Reports: None
• Department: Property Operations

Job Responsibilities:

• The Sales Support Manager provides field-based sales support to hotels within an assigned region.
• This role focuses on outside sales execution, including in-market prospecting, client visits, and lead follow-up.
• Partners closely with the Regional Director of Sales, General Managers, Area Managers, and hotel teams.
• Acts as a flexible field sales resource, supporting multiple hotels as needed.

Essential Functions:

• Sales Prospecting and Business Development:
  • Identify market trends and business opportunities through in-market prospecting.
  • Identify and develop new extended-stay business opportunities within local markets.
  • Build relationships with corporate clients, relocation agencies, construction companies, healthcare providers, and educational institutions.
• Lead Follow-Up and Conversion:
  • Follow up on qualified leads generated through Sales Lead Tracker (SLT), Lot Drives, and other internal sources.
  • Assist hotel teams with converting leads into bookings through client engagement, presentations, and site visits.
  • Support hotels in maintaining strong relationships with key local accounts.
• In-Market Sales Support:
  • Lead and assist with sales blitzes, targeted prospecting campaigns, and market outreach initiatives.
  • Lead and assist with outside sales calls, site visits, and client presentations.
  • Provide additional sales coverage for new hotel openings, transitioning properties, or hotels experiencing occupancy challenges.
  • Conduct site tours and client meetings on behalf of supported hotels when needed.
• Collaboration:
  • Partner with the Regional Director of Sales to prioritize markets and hotels requiring additional sales focus.
  • Work closely with General Managers and hotel teams to support property-level sales execution.
  • Coordinate with Revenue Management and Operations leadership to support occupancy and revenue goals.
• Sales Activity Documentation:
  • Maintain accurate documentation of prospecting activity, client interactions, and account development.
  • Provide updates to the Regional Director of Sales regarding market observations, opportunities, and sales progress.
• Other Duties:
  • Participate in company sales initiatives, meetings, and training programs as required.
  • Perform other job-related duties and responsibilities as assigned to support business needs.

Qualifications

• 2–3 years of sales experience preferred; hospitality sales experience is a plus but not required.
• Experience in customer-facing sales roles such as hospitality, business development, or territory sales.
• Proven track record in helping organizations achieve sales targets.
• Strong interpersonal, relationship-building, and communication skills.
• Strong analytical skills and the ability to interpret data to inform strategic decisions.
• Good organization, record keeping, and time management skills.
• Self-motivated with the ability to work independently in field-based environments.
• High school diploma or GED required; Bachelor’s degree in Business, Marketing, or Hospitality preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams) and CRM/PMS systems preferred.

Requirements

• Frequent travel required, up to 80% of the year, including extended stays at hotel locations.
• Work schedule may vary based on business needs, including evenings, weekends, and holidays.
• Must possess and maintain a valid driver’s license and Real ID-compliant identification.
• Must be able to travel by car and commercial air.
• Must be able to perform the essential functions of the position, with or without reasonable accommodation.
• Prolonged periods of computer use and phone-based communication while sitting or standing.
• Some lifting up to 25 lbs. may be required during travel or sales activities.
• Must be able to stand and walk for extended periods while conducting outside sales visits, client meetings, and property tours.
• Must be able to access and navigate organizational systems, sales platforms, and property management systems (PMS) used by supported hotels.
• Must maintain a professional appearance and demeanor appropriate for guest and client-facing environments.
• Must be able to pass a background and MVR check in accordance with federal, state, and local laws and company policy.
• This position requires regular use of a personal vehicle to perform job-related duties.
• The employee must maintain a personal vehicle in safe operating condition and carry state-required insurance coverage.
• The company will provide mileage reimbursement at the then-current IRS standard rate for business-related travel only.

Benefits

• $65,000 – $75,000 per year
• Medical, Dental, Vision, Life, 401(k), Paid Time Off
• Company-supplied laptop
• Mobile device allowance