[Hiring] Sales Support & Business Operations Analyst @Reliable Security Staffing LLC

Role Description

As a Sales Support & Business Operations Analyst, your primary responsibility will be to support sales activities and business operations by managing client information, sales documentation, and operational data using approved company systems. In this role, you will collaborate closely with sales, account management, operations, and administrative teams to ensure client requirements, sales records, service information, and internal requests are accurately documented and processed efficiently.

• Proactively manage sales-support requests, prospective client inquiries, service proposals, and account-related information across Reliable Security Staffing’s service areas.
• Research and assist with resolving routine sales, client-account, and operational coordination issues.
• Assist the sales team with maintaining accurate, complete, and up-to-date prospect, client, opportunity, and account information within the company’s CRM and other approved business systems.
• Support pre-sale and business-development activities by gathering client requirements, organizing service information, preparing supporting documentation, and coordinating internal requests.
• Communicate effectively with internal teams to address service requirements, request revisions, account information, documentation needs, and other sales or operational matters.
• Complete opportunity and client-request setup within the company’s CRM and applicable business systems.
• Identify opportunities to improve sales-support procedures, CRM data quality, internal coordination, reporting, and business workflows.

Qualifications

• 0-2 years of experience in sales support, operations, or administrative roles.
• Self-directed and able to quickly learn the business, its processes, and new products.
• Able to work and contribute as an effective team player in a fast-paced sales environment.
• Excellent organizational skills.
• Collaborative team member with all employees across Reliable Security Staffing.
• Completion of all training requirements commensurate with the position.
• Knowledgeable in relevant tools, systems, and processes necessary to perform the role effectively.

Requirements

• This role is eligible for our remote work policy.
• Must be willing and able to comply with all Reliable Security Staffing ethics and safety policies.

Benefits

• Comprehensive benefits package including options for medical, dental, vision, and life insurance.
• Employer-paid short-term and long-term disability insurance.
• Employee Stock Purchase Plan (ESPP).
• Generous paid time off including wellness days, holidays, and leave programs.
• 401(k) Retirement Savings Plan with a company match.
• Supplemental benefits for full-time employees that enhance emotional and physical well-being.