Role Description
The Sales Specialist is responsible for customer relationship management with a focus on growing our portfolio of business with existing customers. Secondary focus on building own customer bank and sales. They also provide input and assistance to other internal functional areas including Quality, Customer Service, Demand Planning, Costing, and overall Supply Chain in order to improve processes and customer satisfaction levels.
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Support Sales Executives and leadership on key accounts and strategic initiatives
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Independently manage assigned customer accounts, building strong relationships and driving sales growth
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Identify and convert leads into active customers
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Achieve contribution margin targets and contribute to overall revenue objectives
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Proactively identify account growth opportunities (upsell, cross-sell, margin improvement)
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Ensure accuracy and timeliness in contract development and execution
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Apply pricing strategies and maintain awareness of costs and margins
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Maintain knowledge of position management, products, vendors, and incoterms
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Deliver excellent customer service and continuously improve customer satisfaction
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Track performance results, identify risks, and communicate insights to management
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Develop industry knowledge and stay informed on market trends
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Collaborate effectively across cross-functional teams
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Participate in competency-building and professional development initiatives
Qualifications
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Bachelorβs degree in Business Management, Marketing, International Trade, Agriculture, or related field (or equivalent experience)
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6+ years of experience in a commercial or sales environment
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Proven ability to manage customer accounts and meet sales targets
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Experience working with contracts, pricing, and margin management
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Ability to work independently in a fast-paced, results-driven environment
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Travel 10-25%
Requirements
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Strong understanding of sales processes and customer relationship management
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Ability to manage accounts independently and identify growth opportunities
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Excellent communication, problem-solving, and prioritization skills
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Strong analytical skills with attention to detail
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Collaborative, adaptable, and results-driven
Benefits
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11 paid holidays
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401(K) matching
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Comprehensive health insurance
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Employee Assistance Program
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Life Insurance
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Educational Assistance
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Paid Paternity Leave
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Volunteering Paid Time Off