Role Description
We are currently seeking an exceptional customer service professional to join us as a Sales Representative II. As the leading supply chain solutions business in the aerospace industry, customers are at the heart of our business. The Sales Rep II is accountable for serving as a primary point of contact for customers' sales and market development.
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Utilize data analysis and negotiation skills to identify potential areas of expansion.
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Develop prospective new customers and maximize existing sales opportunities.
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Execute and apply sales initiatives, policies, and programs in support of business plans and strategic objectives.
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Passionate about Incora Values and exceeding customer expectations.
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Courage:
Take ownership for issues and problems.
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Collaboration:
Share knowledge and experience with others.
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Commitment:
Focus on ensuring internal and external customer expectations are met in a timely way.
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Community:
We value our world and everyone who shares it.
Qualifications
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Educated to National Vocational Level (NVQ) or equivalent (EU).
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2-4 years of college, preferably within the Marketing or Supply Chain fields, or 2-4 years of a combination of education and relevant work experience in sales.
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Sales or Customer Service experience with the aerospace industry is preferred.
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Proven ability to work well within a team environment to produce positive results.
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Demonstrated ability to communicate in a professional manner and persevere through completion of tasks.
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Proven ability to learn and obtain technical product details and communicate requirements and specifications effectively.
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Strong verbal, written communication and presentation skills, with emphasis in Quality and Customer Service.
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Ability to interact professionally across all levels of the organization.
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Must possess technical acumen and ability to accurately read and comprehend technical specifications and requirements.
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Ability to be detail-oriented and perform basic to more complex research.
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Excellent organizational and time-management skills.
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Excellent customer service skills with the ability to deal tactfully, confidently, and ethically with both internal and external customers.
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Strong follow-through and perseverance to handle multiple tasks simultaneously.
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Proficient in the use of integrated database systems and report writing software; as well as Microsoft Office Suite, including Outlook, Word, and Excel, as needed.
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Ability to travel is required.
Requirements
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Understand and incorporate Incora philosophy, value, and vision, and Sales initiatives and policies in all behavior, practice, and decisions.
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Maintain a strong understanding of Incora's quality standards, product lines, pricing, and delivery schedules.
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Work directly with customers on a regular basis, providing timely, appropriate, and accurate responses to inquiries and requests.
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Maintain and develop new and existing Incora customers through professional and appropriate sales methods.
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Source products, when necessary, based on Incoraβs best practices.
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Ensure adherence to customer approvals and quality requirements.
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Understand and follow export compliance requirements.
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Understand and utilize the internal data and information systems and Incora Intranet to effectively perform job functions.
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Provide support and assistance to Sales Branches, Internal Sales, Corporate Sales, Operations, Purchasing, Quality, Finance, and other departments as needed to resolve sales-related efforts.
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Recognize when negotiation may produce sales opportunities and utilize effective negotiation skills.
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Participate in and practice continuous improvement and/or process improvement efforts.
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Participate in external/internal customer meetings.
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Process contract bids with guidance.
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Prepare periodic sales reports showing sales volume, potential sales, and areas of expansion.
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Train and mentor Level I Sales Representatives.
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Build and follow a personal development plan through the use of Intranet tools and programs, sales training programs, self-assessment tools, and relevant training courses.
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Attend regular and impromptu sales meetings and company-sponsored training and events, as required.
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Travel may be required.
Benefits
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An exciting package that includes a great salary and benefits.
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Opportunity to work in a first-class brand-new environment.
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Chance to become part of the Incora story.
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Eligibility for one of our incentives programs.
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8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees.
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Full-Time Non-Exempt employees receive up to 80 hours of Vacation per year, increasing with length of service.
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Separate amount of Sick Time for Full-Time Non-Exempt employees.
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Full-Time Exempt employees are part of Incoraβs FlexTime policy, as well as 80 hours of Exempt Sick time.
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Generous discount portal available to Incora employees via Perkspot.
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Employer paid Group Life Insurance at 1x salary, STD, and LTD.
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401K plan with company match.