[Hiring] Sales Phone Agent @LawnStarter

Role Description

We are seeking an experienced Sales Phone Agent with strong phone-based sales experience and excellent written and spoken English. This is a remote contract role with a call center environment, requiring reliability, strong work ethic, and a distraction-free workspace. This is a fixed-term contract position. Contract extensions may be considered based on performance and business needs. Structured sales training and ongoing coaching will be provided throughout the ramp-up period.

• Manage inbound and outbound warm calls (approx. 200+ weekly).
• Handle calls lasting 6–15 minutes to close new customers, explain LawnStarter’s services, and upsell recurring plans.
• Meet and exceed sales metrics and quality standards.
• Demonstrate exceptional communication skills with U.S. customers.
• Maintain accurate CRM records and uphold data protection policies.

Qualifications

• High school graduate; college preferred.
• Excellent written and spoken English.
• At least 2 years of telesales or BPO experience.
• Familiarity with CRM/VoIP tools (Google Suite preferred).
• Desktop/laptop with camera (Core i5, 8GB RAM minimum), dual monitors, noise-canceling headset.
• Stable Ethernet connection (25 Mbps connection w/ 10 Mbps backup minimum requirement).
• Quiet, dedicated workspace.

Requirements

• Proven ability to close sales and overcome objections.
• Strong customer service and empathy skills.
• Goal-oriented with strong adaptability.
• Coachable and receptive to feedback.
• Consistent achievement of performance targets.

Benefits

• R99/hour Base + Up to R66/hour Incentives (South African Rand/ZAR).
• Work from the comfort of your own home.